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Mercedes-Benz of Raleigh

Raleigh, NC

5.0
1,138 Reviews
We, at Leith Mercedes-Benz, are a world class franchise, providing the finest luxury automobiles and phenomenal service through focused efforts of a dedicated team of professionals who accept nothing less than excellence. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Facebook Page for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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5607 Capital Blvd

Raleigh, NC

27616

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Showing 1,138 reviews

May 27, 2015

My first experience with Leith Mercedes-Benz was excellent! In pursuit of a new vehicle, my first Mercedes-Benz, I decided on Leith Mercedes-Benz dealership based on recommendations and online reviews even thou More

by ArturM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales: Silvio Guzman, Bruce Mariani
May 27, 2015 -

Mercedes-Benz of Raleigh responded

Artur, thank you for taking the time and traveling 70 miles to see Silvio and the Leith Mercedes Benz Raleigh team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Enjoy your new purchase. Stephen Salerno - Business Development Manager

May 21, 2015

Thanks to George Brown, I'm a Mercedes owner! I have owned 3 BMW 7-series over 30 years, but George Brown completely sold me on the Mercedes product and I am now delighted to be a proud owner of a More

by Sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Proctor
May 22, 2015 -

Mercedes-Benz of Raleigh responded

Congratulations on your E350! Thank you for reviewing your time spent at Leith Mercedes Benz Raleigh. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! George and John are dedicated members of our team who commit themselves to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Stephen Salerno - Business Development Manager

April 20, 2015

Another Wonderful Purchase with George Brown My recent purchase at Leith Mercedes with "The World's Best Representative" (George Brown) was absolutely amazing!!! This was my 5th car purchase from More

by Exuberant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 21, 2015 -

Mercedes-Benz of Raleigh responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Leith Mercedes Benz Raleigh and it’s great to hear of your continued business. George is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new car! Kind regards, Stephen Salerno - Business Development Manager

April 14, 2015

don't go anywhere else, only Keith Mercedes I needed to replace my car after an acident. We knew what we wanted and where our payment needed I be. George Brown took excellent care of us. He fou More

by Mercedes1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2015 -

Mercedes-Benz of Raleigh responded

Congratulations on your brand new car! George is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Warm regards, Stephen Salerno - Business Development Manager

April 02, 2015

Excellent experience Silvio Guzman made the buying experience of a new car very enjoyable which you don't hear often! I would recommend him and this dealership to everyone More

by HappyBirthdayEileen!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvio Guzman; John Proctor
March 05, 2015

easy peasy This is the second car in a year that we've purchased from George Brown of Leith MB in Raleigh. While the car was for my husband and I he will be the More

by uwfotogal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chuck in Service Dept., Ed Sigmon, Bruce Mariani, Ebony Douglas
Mar 06, 2015 -

Mercedes-Benz of Raleigh responded

Thank you for writing this great review! I'm happy to hear that George has consistently made your car-buying experience a great one! We're thankful for your repeat business! Please let us know if there's anything else we can do for you. Also, be sure to stay connected with us on Twitter and Facebook for dealer updates and specials. Best regards, Stephen Salerno - Business Development Manager

January 28, 2015

A Fantastic Purchase Experience! The purchase of my CPO 2014 C250 sedan was exemplary from start to finish. John Hesch took time to assess what my needs were, show me all the feature More

by MWilley1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Proctor, Finance, Ed Sigmon, John Hesch
Jan 29, 2015 -

Mercedes-Benz of Raleigh responded

Congratulations on your brand new car! John H., Ed and John P. are great asset to our team, so it does not surprise me that they were able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to them and all of us hope to see you again when the time comes to service your new car. Stephen Salerno - Business Development Manager.

January 13, 2015

My experience was a great one! Silvio took time with me and showed me everything my dream car could do. Because it was just his second day of work, he later had a s More

by RWSharpe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvio A. Guzman and Kent , Bruce Mariani
Jan 14, 2015 -

Mercedes-Benz of Raleigh responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Silvio and Kent were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Stephen Salerno - Business Development Manager.

January 07, 2015

George Brown will take great care of you! George Brown was amazing to work with. I came to Leith Mercedes after a negative experience at another Mercedes dealership, and George listened to my More

by kmlatham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2015 -

Mercedes-Benz of Raleigh responded

It was a pleasure to read about your first buying experience working with George. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Stephen Salerno - Business Development Manager.

December 06, 2014

Ask for George Brown! From the moment my husband and I met George it was if we were old friends. George's customer service skills are genuine. I had recently visited the de More

by jacquelynsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Sigmon, David Brown
Dec 08, 2014 -

Mercedes-Benz of Raleigh responded

Tim and Jacquelyn, all of us at Leith Mercedes Benz Raleigh appreciate the opportunity you presented to earn your business! George is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again! Stephen Salerno - Business Development Manager.

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