My family has purchased several vehicles from this dealer. We needed to purchase an additional car so we went to visit Ed Sigmon to see what used cars he had that would suit our needs.
That was Saturday. Purchased a 2012 c350 Monday. Worked with Ed on deal and then Farhan Ghanty took us out for a ride and reviewed all car mechanics. I have never met anyone as knowledgeable on the Mercedes product than he is. Impressive.
Farhan also handled all the important details in getting car inspected by my preferred mechanic, collected pertinent details via text. Once we returned to the dealership that evening to sign all documents, we experienced a seamless trade/purchase process with John Proctor as the finance manager.
Overall, this is actually the most convenient and efficient/streamlined end to end car buying experience I’ve ever participated in over my 55 years! No fluff- just real people who are experts in their field, working with you to purchase an exceptional, reliable, safe car.
Ranking: 1-10, 10 being best overall, give them an 11. And this is from a person who NEVER ranks anyone above a 9 😊
Although on a different life budget -hope to be back for future car needs.