Mercedes-Benz of Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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A very pleasant car buying experience. From our welcome at the dealership to our signatures with the Business Manager, all was very professional and very personal. Farhan Gahnty knows his p From our welcome at the dealership to our signatures with the Business Manager, all was very professional and very personal. Farhan Gahnty knows his product and communicates the information to the buyer in a professional manner. More
An absolutely fabulous experience! I received excellent service from the second I walked onto the lot until I drove off in my Nissan. I must say that I'm not a person who is easily imp I received excellent service from the second I walked onto the lot until I drove off in my Nissan. I must say that I'm not a person who is easily impressed until I spent time at Mercedes Benz of Raleigh. I had been shopping for a vehicle over a month and none of the other car lots or dealerships impressed me or seemed eager to earn my business. I was overwhelmed by the professionalism, friendliness and excellent customer service received during my visit to Mercedes Benz of Raleigh. I would give 10 stars if I could. Bruce stayed right by my side until I had everything I desired and made sure that I was completely happy with my purchase. Everything was yes! I felt like a celebrity even though I wasn't buying a Mercedes. Every customer is important! John was very professional and helpful by explaining all the details of my paperwork. Ed's assistance with my paperwork was outstanding as well. Without hesitation, I will tell all of my family and friends to shop for their next vehicle at Mercedes Benz of Raleigh. In me, they have a customer for life! More
Best experience ever! My husband and I recently purchased a vehicle from this dealership. Our sales associate was George Brown. I can’t say enough good things about him o My husband and I recently purchased a vehicle from this dealership. Our sales associate was George Brown. I can’t say enough good things about him or our overall experience. The dealership is amazing; however, in my opinion the sales associate either makes the experience favorable or not. George is friendly, laid back, very knowledgeable, attentive, fantastic personality and nice guy. He made our buying experience the best we have ever had. If you are in the market to buy a Mercedes, I highly recommend this dealership and George Brown. You will not be disappointed! More
This is my first time owning a Mercedes Benz. My salesmen Silvio Guzman was awesome. Mr. Guzman made my first experience a great one!! I look forward to doing business in the future. My dream has My salesmen Silvio Guzman was awesome. Mr. Guzman made my first experience a great one!! I look forward to doing business in the future. My dream has been fulfilled. More
Tom gave me the best options possible. As I'm owning my first car, Tom made sure I'm prepared for everything that's coming up. He guided me with best options and walked me through everythin As I'm owning my first car, Tom made sure I'm prepared for everything that's coming up. He guided me with best options and walked me through everything that Mercedes-Benz has to offer. Thank you Tom for being so patient and for answering all my questions. It was a pleasure to meet you. More
Amazing Experience ! It was an absolute pleasure working with Silvo Guzman. From the start, he took excellent care of my Husband and I - giving us all the different option It was an absolute pleasure working with Silvo Guzman. From the start, he took excellent care of my Husband and I - giving us all the different options we have according to our budget. He worked with us to find what car could fit with our needs and financial possibilities. I felt extremely comfortable calling Silvo with any additional questions I had and he was very efficient in responding to me and taking care of all the logistics. I strongly recommend working with Silvio- he’s great!! More
Great experience Silvio was very attentive to my needs. Kept me up to date as we special ordered car from Port. We couldn't predict when it would it would arrive but m Silvio was very attentive to my needs. Kept me up to date as we special ordered car from Port. We couldn't predict when it would it would arrive but made sure I was in the loop. I also had a time crunch while picking up. This was also handled very well by Silvio and team. More
Great buying experience I viewed the 2015 ML 350 on line and contacted the dealers salesman to discuss the suv as advertised. Silvio Guzman our salesman was responsive to all I viewed the 2015 ML 350 on line and contacted the dealers salesman to discuss the suv as advertised. Silvio Guzman our salesman was responsive to all questions before I made the 2 hour drive. Upon arrival he greeted us and had the suv ready for a test drive. The suv was everything he said was and it was a great buying experience. I can highly recommend Mr. Guzman and MB of Raleigh for your car purchase. More
Silvio and John were great! Very helpful will recommend anyone of my friends who are interested in an Mercedes Benz. Silvio and John both were great in answering all of my questi Very helpful will recommend anyone of my friends who are interested in an Mercedes Benz. Silvio and John both were great in answering all of my questions and concerns. More
Thank you! Much thanks to Silvio @ Capital Mercedes for really delivering the red carpet on our 2nd lease with Mercedes! He really took care of us and we will de Much thanks to Silvio @ Capital Mercedes for really delivering the red carpet on our 2nd lease with Mercedes! He really took care of us and we will definitely do business again! Thank you for the infant onesies as our twins will look great sporting some Mercedes swag! More