
Mercedes-Benz of Richmond
Henrico, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 973 reviews
Armani was great. Very helpful And knowledgable. They did a great job and would buy from them again. Very helpful And knowledgable. They did a great job and would buy from them again. More
Received excellent service from my service advisor, Steve Hunnewell, who arranged a loaner car for me when additional parts were needed, and kept me informed throughout the process. Hunnewell, who arranged a loaner car for me when additional parts were needed, and kept me informed throughout the process. More
Irvin and whole staff are fantastic and went above to make us feel comfortable and valued as a customer. make us feel comfortable and valued as a customer. More
I drove into dealership about tire sounding like going flat but display not showing that a tire was losing air. Come to find out there was screw in tire & needed to be replaced. Still don’t know why displ flat but display not showing that a tire was losing air. Come to find out there was screw in tire & needed to be replaced. Still don’t know why display didn’t show low air so Dealership offered free alignment next visit so I could pick up same day. Good service so far. Hope it continues. More
The service was excellent, and the wait time was exactly as I had been quoted. Everyone was courteous and friendly. as I had been quoted. Everyone was courteous and friendly. More
The dealership expedited the delivery of my 2025 GLC300. The sales person Armani Masud set up my iPhone on blue tooth and when over the operation of my display screen. The sales person Armani Masud set up my iPhone on blue tooth and when over the operation of my display screen. More
The service was excellent. Prompt diagnosis of my problem (bad spark plug, replaced coil and all spark plugs). Service was finished in under 24 hrs. Prompt diagnosis of my problem (bad spark plug, replaced coil and all spark plugs). Service was finished in under 24 hrs. More
Very professional staff with excellent customer service. The diagnostic service for my “check engine” light was done in. A timely manner. The problem was explained clearly along with the cost estimate The diagnostic service for my “check engine” light was done in. A timely manner. The problem was explained clearly along with the cost estimate More