
Mercedes-Benz of Richmond
Henrico, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 963 reviews
Our experience was very pleasant. Our sakes consultant, Kervin Ridgely, was outstanding. He listens very well and helped us pick out the right car for us. He is as good a salesman as w Our sakes consultant, Kervin Ridgely, was outstanding. He listens very well and helped us pick out the right car for us. He is as good a salesman as we’ve ever dealt with. More
Mike Rosen Rocks! Mike Rosen is a Great Salesperson! He tirelessly worked with my wife as she went through so many options for her new vehicle. His knowledge of Merce Mike Rosen is a Great Salesperson! He tirelessly worked with my wife as she went through so many options for her new vehicle. His knowledge of Mercedes Products is excellent and his attitude and patience are exceptional! Thank you, Mike! More
Great job and great recovery I am very happy. There were issues with buying the right vehicle however Joey, Mike and General Manager Keith corrected everything to perfection. It i I am very happy. There were issues with buying the right vehicle however Joey, Mike and General Manager Keith corrected everything to perfection. It is not the mistakes you make. It"s how you handle your mistakes, and they did GREAT. More
New CPO purchase My experience was wonderful thank you to the great salesman Mike Rosen and his expertise and the wonderful financial consultant Kathie Mclain. I Highl My experience was wonderful thank you to the great salesman Mike Rosen and his expertise and the wonderful financial consultant Kathie Mclain. I Highly recommend this dealership More
Totally professional As always, the dealership provided us with great service -- met our needs and wants with total professionalism. I would go back for any future vehicl As always, the dealership provided us with great service -- met our needs and wants with total professionalism. I would go back for any future vehicle needs, More
Sarah Williams Review Excellent experience and the salesman Mike Rosen is very knowledgeable and customer friendly. I also loved the waiting area with the snacks. The parts Excellent experience and the salesman Mike Rosen is very knowledgeable and customer friendly. I also loved the waiting area with the snacks. The parts department was also great. More
Always first class excellent customer service My experience from beginning to end is always been first class. I appreciate the attentiveness of the staff and excellent communication. Always go ab My experience from beginning to end is always been first class. I appreciate the attentiveness of the staff and excellent communication. Always go above and beyond. More
Great customer experience Went in for the routine maintenance. The experience from the drop off to the maintenance to the pick up was great. The loaner is a huge value. Went in for the routine maintenance. The experience from the drop off to the maintenance to the pick up was great. The loaner is a huge value. More
Great Service The service center is the best. Logan makes it a pleasant experience. I was very pleased with the total experience. I highly recommend Mercedes Benz o The service center is the best. Logan makes it a pleasant experience. I was very pleased with the total experience. I highly recommend Mercedes Benz of Richmond. More
This dealership met all of my needs. Charles was absolutely amazing and helped expedite the car buying process and answered all of my questions. I highly recommend them. absolutely amazing and helped expedite the car buying process and answered all of my questions. I highly recommend them. More