Mercedes-Benz of Richmond

Excellent experience Our sales associate Kervin has been polite, professional, and helpful. I am completely satisfied with the purchase experience. The waiting time for bu Our sales associate Kervin has been polite, professional, and helpful. I am completely satisfied with the purchase experience. The waiting time for building the car is a bit long though. But it's exactly how we wanted it. Worth the wait. More

Pleasantly Surprised Extremely satisfied. The service technician even tried to fix the mirror while I was scheduling the appointment for the next day. Now, that is first Extremely satisfied. The service technician even tried to fix the mirror while I was scheduling the appointment for the next day. Now, that is first class service in my book. The bottom line, there was NO charg to repair side mirror when it was all said and done. God Bless good dealerships like this! Thank You. More

Always a good experience! Needed 4 new tires and was concerned about my brakes. I was given tire options, found out my brakes were fine, and was kept updated as I waited for m Needed 4 new tires and was concerned about my brakes. I was given tire options, found out my brakes were fine, and was kept updated as I waited for my car. More

Very satisfied I was very satisfied with the service I received recently from McGeorge Mercedes Benz. The loaner car made it most convenient to work with your deale I was very satisfied with the service I received recently from McGeorge Mercedes Benz. The loaner car made it most convenient to work with your dealership. More

Great Brake Service Steven Honeywell and the team did an awesome job with getting my wife a loaner of equivalent model. The service was a recommendation from a previous v Steven Honeywell and the team did an awesome job with getting my wife a loaner of equivalent model. The service was a recommendation from a previous visit the week prior. The service was completed in a very timely manner and we were kept up to date throughout the process. We will be back and definitely recommend MB of Richmond to others! More

1st experience with MB of Richmond and it was a good one. I found the CPO vehicle I was looking for online and contacted the dealership for more information. I received a response the same day with a complete I found the CPO vehicle I was looking for online and contacted the dealership for more information. I received a response the same day with a complete brochure outlining the vehicle and its history. We visited the dealership within the week and purchased the vehicle. The entire process was extremely efficient and professional and we would return to this dealership for future vehicles. More

STRANDED IN OLD CAR MY CAR BROKE DOWN IN THE MIDDLE OF AN 9HOUR TRIP IN WHICH LEFT ME HERE AT THIS DEALER FAR FROM HOME .AFTER SOME MINOR MIS COMMUNICATION ' THEY WERE MY CAR BROKE DOWN IN THE MIDDLE OF AN 9HOUR TRIP IN WHICH LEFT ME HERE AT THIS DEALER FAR FROM HOME .AFTER SOME MINOR MIS COMMUNICATION ' THEY WERE ABLE FIX MY SITUATION, AN GET MY CAR BACK IN HIGHWAY ORDER' THANKS TO CHRIS GARLAND , AN LOGAN BUNGER OF THE SERVICE TEAM' AN( KEITH REDDY WHO HAPPENS TO BE AN GREAT LEADER THERE! I WILL FEEL MORE CONFIDENT KNOWING IF IM TRAVELING THAT AREA I WILL HAVE A PLACE TO TAKE CARE OF MY CAR IF NEEDED ......PRICELESS ! More

Great Sales Sales Experience Using Fadhil our local salesman was a very professional and enjoyable experience. This is the second time we used Fadhil and he provided us with the e Using Fadhil our local salesman was a very professional and enjoyable experience. This is the second time we used Fadhil and he provided us with the expert knowledge of the vehicles as well had patients with us as we are finicky vehicle buyers. More

Sales and service Everything always goes smoothly! Thanks for an easy experience as always. I’m treated like royalty when I get my vehicle serviced here. Thank you! Everything always goes smoothly! Thanks for an easy experience as always. I’m treated like royalty when I get my vehicle serviced here. Thank you! More

Surprise Just showed up with a problem with a tire....six or eight folks in front and they took me in and fixed the problem in a short period of time...perfect Just showed up with a problem with a tire....six or eight folks in front and they took me in and fixed the problem in a short period of time...perfect customer service! More