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Mercedes-Benz of Richmond
Henrico, VA
995 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 26, 2025
Very helpful and fast service.
Taverras was excellent and worked very hard to help get my car fixed.
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by meka2mais
Employees Worked With
Tavares
June 24, 2025
Service was completed in a timely manner.
Had to clean grease from driver seat left by staff. Car wash was adequate, but door jams and tailgate showed water spots.
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by paulhawthorne
Employees Worked With
STEPHEN
June 13, 2025
Steve Hunnewell is the best service advisor I have ever
worked with at any dealership. He is the reason we go to Mercedes of Richmond.
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by diabolicswegle
Employees Worked With
Steve Hunnewell
Dealership Inventory (285 Vehicles)
2016 Mercedes-Benz CLS-Class
used
designo Diamond White Metallic exterior
Automatic
All-wheel Drive
