Mercedes-Benz of Richmond

Very convenient schedule setup and quick turnaround on vehicle repairs. Asked for specific areas of inspection and it was completed very quickly via email which allowed a review of all items and option to select.

Too expensive but excellent service another service manager sent me several emails for a James Bailey??? Except for that everything was excellent and my car was ready in a reasonable time

If you're black they have no interest in helping you look for a car! Went there today and none of them tried to help. Walk straight pass me as if I wasn't looking for a vehicle! Guess it was my locs!

Dependable work and great service. Can always trust Richmond Mercedes for service on my 2002 used c320 wagon. I rely on their advice and am always satisfyed

Immediately came to my assistance. He was enthusiastic, helpful, friendly, and knowledgeable. Everyone in the dealership was incredibly supportive and met me with a smile.

Friendly staff! Very thorough and patient in their explanations of issues found with my vehicle. My wife used this dealership to service her vehicle and highly recommended them. She was right!

Kervin was very knowledgeable and provided excellent service and follow up. Great experience! He found the exact vehicle we were looking for and kept us informed throughout the process.

Sherry was professional, patient, and kind, and explained everything very well. I look forward to working with her for future service visits. Thanks so much!

I always enjoy a visit to have my car serviced but this last time it took two hours for a diagnostic test which I thought was too long.

I came to the dealership to get routine service for my car. The service technician was very polite and helpful he explained to me the services that need to be done at that time.