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Mercedes-Benz of Richmond
Henrico, VA
894 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 22, 2024
Christiana Made the visit especially nice.
She really shows she loves her job and
gives great customer service. Please keep her.
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by lynneparts
Employees Worked With
Christiana
February 21, 2024
The service was great, and the repair was done in timely
manner. I was given a rise home and was offered a ride to come pick up, I Just wished they honored the warranty contract i had with Endurance.
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by flamingsword60
Employees Worked With
Steven Hunnewell
February 20, 2024
Well,
I got to know everyone very well and everyone is
very polite not stuck up like some other dealerships . They actually say hi and mean it. Very prompt service and did I mention very professional. The
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by Mercedesbenzc450
Employees Worked With
Steven
Dealership Inventory (183 Vehicles)
