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Mercedes-Benz of Richmond
Henrico, VA
1,047 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
December 21, 2025
Mercedes Benz of Richmond is the best, this is my third
vehicle I’ve purchased from them. The service department is top notch as well.
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by kermitgresham
Employees Worked With
December 20, 2025
Steven was very knowledgeable and pleasant to work with.
He kept me posted on the status of my vehicle. I also requested a loaner while my vehicle was being serviced and the loaner provided was luxurious.
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by Satisfied Customer
Employees Worked With
Steven Honeywell Service
December 19, 2025
I came in to pick my vehicle up from being serviced.
The service agent who worked with me to drop my vehicle off walked right past me without acknowledging me or taking the time to review what was done
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by Alake McDonnough
Employees Worked With
Summer Price
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