Mercedes Benz of Rochester

Great service. This was my first time at the Rochester dealership. My advisor Bud Thorn was excellent. I was able to get in & out with my vehicle quickly. Great cust This was my first time at the Rochester dealership. My advisor Bud Thorn was excellent. I was able to get in & out with my vehicle quickly. Great customer service! More

Service Being my first experience I found the service staff very knowledgeable and provided excellent workmanship in a quick and timely manner. I will definit Being my first experience I found the service staff very knowledgeable and provided excellent workmanship in a quick and timely manner. I will definitely will be back. More

Recomendation of sales person. I returned to your dealership and a Mercedes-Benz vehicle ONLY because of Shannon Thompson. She was wonderful when I leased the 2015 from you, and te I returned to your dealership and a Mercedes-Benz vehicle ONLY because of Shannon Thompson. She was wonderful when I leased the 2015 from you, and terrific again with the lease on my 2017 vehicle. If it were not for her I would not be a Mercedes Benz of Rochester customer. More

The best or nothing M B of Rochester Mercedes Benz of Rochester has the best staff technicians and knowledge to repair your car My sales Representative Plamen gets me setup with the best Mercedes Benz of Rochester has the best staff technicians and knowledge to repair your car My sales Representative Plamen gets me setup with the best service to have my car repaired on time and right More

Amazing Dealership I have been working with Plamen for over 12 years now and have purchased several vehicles through him. The service and support provided by Mercedes B I have been working with Plamen for over 12 years now and have purchased several vehicles through him. The service and support provided by Mercedes Benz of Rochester and its staff is absolutely top notch ! They take care of everything and always make the car buying/leasing process as painless as possible. The few times I have had my vehicle in for service, Plamen as provided excellent after sales service as well. More

Outstanding I have been to other Mercedes dealers and I never seen such great service as I have seen in Rochester Hill dealer they are the best by far. I have been to other Mercedes dealers and I never seen such great service as I have seen in Rochester Hill dealer they are the best by far. More

Always a pleasure! My first time working with Scott after Katie left. He was cool and very nice! Looking forward to working with him again. Everything weas smooth. My first time working with Scott after Katie left. He was cool and very nice! Looking forward to working with him again. Everything weas smooth. More

Service review Excellent knowledge and work on my vehicle by Evans, the mechanic. He has taken care of both of my Mercedes . The staff is professional and courteous. Excellent knowledge and work on my vehicle by Evans, the mechanic. He has taken care of both of my Mercedes . The staff is professional and courteous. More

Pleasant Service Experience My Service experience was pleasant. My vehicle was serviced in a reasonable amount of time. The service advisor was answered my questions in a clear My Service experience was pleasant. My vehicle was serviced in a reasonable amount of time. The service advisor was answered my questions in a clear, concise manner. More

Another perfect visit My vehicle was fixed quickly and fully. The advisor keep me informed what they were doing and provided a loaner car to use while the repair was perfor My vehicle was fixed quickly and fully. The advisor keep me informed what they were doing and provided a loaner car to use while the repair was performed. The loaner car was nice and expanded my knowledge of Mercedes products so that I might consider a better equipped vehicle next time. My vehicle was returned very clean and in great shape. More