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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

October 21, 2022

Great service, car was ready on time including a superior car wash and friendly staff. More

by pmmelberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Oct 22, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

October 19, 2022

Great service staff. I appreciate them giving me updates with regards to my service request. More

by mdtejada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett, Michael Gallagher
Oct 21, 2022 -

Mercedes-Benz of Rocklin responded

We appreciate your business and we appreciate the 5 star review!

October 17, 2022

Scott bent over backwards for Me Again during this problem. He knows I work and found me a loaner and had My car Finished today. I didn’t think I’d be getting it back until tomorrow. More

by BETHANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig the service greeter is always happy to see everyone , Scott Parry
Oct 19, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to recognize Scott with a 5 star review!

October 16, 2022

Awesome people, professional and accommodating. Thank you Peter Alexan and John Nishita for the outstanding job you guys are doing. More

by calking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita (Reconditioning Manager), Peter Alexan
Oct 17, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback!

October 14, 2022

My advisor Mike is very personable, professional and polite. He kept informed as to my car’s progress. More

by KENTFREEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Oct 19, 2022 -

Mercedes-Benz of Rocklin responded

Thanks for recognizing Michael with a 5 star review!

October 12, 2022

It was okay, I prefer my service tech. I was also not given the full information on what to was expected. More

by SARATURKS_2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Oct 13, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for your input~

October 11, 2022

Great people, from first phone contact to service coordinator with clear communication to set the right expectations. More

by erik28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Oct 13, 2022 -

Mercedes-Benz of Rocklin responded

We appreciate the great review!

October 11, 2022

Eric is great to work with. .. always keeps me updated... glad he’s my customer service rep More

by Eric.verdult
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Oct 13, 2022 -

Mercedes-Benz of Rocklin responded

We're lucky to have a great service team! Thank you for your business~

October 11, 2022

We had great experience with this dealership. Our Sales Consultant Mike Lazzara was very professional and very helpful. 👏 Great person I will definitely recommend him to others. More

by Oxana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lazara
October 08, 2022

Pleased with the loaner and work done on my car . No more squeaks. Thank you More

by cmrohl
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Oct 10, 2022 -

Mercedes-Benz of Rocklin responded

Thank you!

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