About Us
Copyright 2017 DR Media Holdings, LLC
Search
Back

Mercedes-Benz of Rocklin

4.6

663 Lifetime Reviews

4747 Granite Dr, Rocklin, California 95677
Call (888) 245-8764

Top Reviewed Employees

Wayne Schmid, Service Advisor, Mercedes-Benz of Rocklin

Wayne Schmid

Service Advisor
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Nishita, Service Advisor, Mercedes-Benz of Rocklin

John Nishita

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lisa Brown, BDC, Mercedes-Benz of Rocklin

Lisa Brown

BDC
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Greg Burnett, Service Advisor, Mercedes-Benz of Rocklin

Greg Burnett

Service Advisor
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

October 12, 2017

"Great service! John "

- elkgrove21 Verified Customer

I had a few minor cosmetics and mechanical issues with my S550 a few week after purchasing it. Even though these items are not really part of their use car warranty, John Nishita was more than willing take care of them at no costs to me. He even has his service guys went through and glue down little scratches/lifts on the leather around the dash and trim that were not really noticeable to most people, but was a bit irksome to me. He takes his time to listen to all my concerns/preferences without judgments or rebuttal and proceed to have most of them address. John even arrange for a free loaner while my S550 was in the shop. A few weeks later I came back with my GL550, which was purchase use around the time again I receive the same level of service from John and his greet staff. I honestly don't know all their names, but all were polite and professional either in person or on the phone. They just don't sell you a car and forget about you, but was willing to address any issues you may have afterward.

Read More

Employees Worked With

John Nishita
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

October 07, 2017

"always professional"

- LEE.CHUN Verified Customer

Have only used this facility for a couple small minor warranty repairs, but I've always had a good experience. When I'm waiting to pick up my car I sometime cruise the showroom and had a real slimy sales guy approach me and talk down to me; probably because I'm in a t-shirt and basketball shorts, but I got ca$h dude!

Read More

Employees Worked With

Carolyn Jackson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

October 07, 2017

"Rush Job--NO Problem"

- LVMICAR Verified Customer

Greg Burnett made our experience a pleasure. Our new Mercedes RV broke down "twice" and Greg got us in & out in a flash and back on the road in no time. The first time we were 300 miles from when a problem came up concerning the DEF fluid. Camping World, who sold us the RV failed to fill the DEF fluid as they should have, but Mercedes took care of it on a drive in RUSH basis. The second time we were going out on a trip when the check engine light came on. Greg got us in (Rush Again) and had someone drive us to & from a restaurant while the unit was in the shop. OFF on out trip we went, Very Happy Campers!!

Read More

Employees Worked With

Greg Burnett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Featured Inventory

New 2018 Mercedes-Benz C-Class, $49650

2018 Mercedes-Benz C-Class

$49,650

View Vehicle Details
Used 2014 Mercedes-Benz E350

2014 Mercedes-Benz E350

N/A

View Vehicle Details
Used 2011 Dodge Charger

2011 Dodge Charger

N/A

View Vehicle Details
Used 2012 BMW 528

2012 BMW 528

N/A

View Vehicle Details

Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Quick Lube
  • Shuttle Service
  • Television
  • Starbucks Coffee bar
Mercedes-Benz of Rocklin, Rocklin, CA, 95677