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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

November 05, 2020

Mark did a great job in finding us the perfect car. He was not pushy, just let us drive and talk it over. We’re not usually spontaneous buyers of vehicles but it was the car we had been looking for and af More

by breezygv
Recommend Dealer
Yes
Employees Worked With
Mark Cornell
November 05, 2020

High marks for Tony the salesperson. He is very Knowlegable and made the buying experience easy. The methodology used by the internet department suits my desires in acquiring cars. I have consis More

by debnjack
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alexan
November 05, 2020

The service and work at this dealership is great. I wish it wasn't so expensive, but I don't have a choice for Sprinter. More

by MTNMAMA12753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
November 05, 2020

What should have taken a day took four days, because they ordered the wrong part and then misplaced the correct one, on a brand new car. More

by laura.assem
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Dougherty
Dec 04, 2020 -

Mercedes-Benz of Rocklin responded

Thank you for bringing this to our attention. It is always our goal to provide the best service possible and we apologize for any inconvenience or frustration.

November 04, 2020

This is my 3rd purchase from von housen. I think that says what your looking for. Treated very well. No pressure just answered my questions in a very professional manner. More

by wdolcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid, Andrew Ridge, Michael Jackson, Scott Parry, Justin Watts
November 04, 2020

Greg Burnett went over the top in making certain any issues I was having with towing were not the Sprinter.. I had been given conflicting diagnosis of..its the Sprinter, no its the Jeep. When Greg sai More

by N6ZPORD
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
November 04, 2020

Customer service at Mercedes Benz of Rocklin is one of the best I’ve experienced in a long time. Quick in and out experience, as we knew what we wanted but didn’t want to spend days negotiating and goin More

by sheilabucovati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Roepke, Alex Aldarwish, Zach Will, Vic Maharaj, Peter Alexan, Natalie Leatherman, Casey Shears, Alex Sepulveda
November 04, 2020

A a a w a a y t I d d h h d u d h d I f u d h g t More

by ba4prh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Alexan
November 04, 2020

Amazing customer service. New car shuttle to home while ur car get fixed. Coffee tea water. Great polite service from workers. Work done fast. Best shuttle employee carried my carseats from car to car More

by WARIK09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle driver. Grey hair in his 60. Dont recall his name, but he was above great, Eric Treibull
November 03, 2020

Frank in sales & Greg in service are first class. They are both very responsive and awesome to work with. Thank you for always providing such amazing service!! More

by AmiV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Roepke, Greg Burnett
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