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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

November 02, 2020

Scott was very efficient. He answered all of my questions and finished the job much quicker than I had expected. I was provided a loaner, which made it easy to maximize my time without my vehicle. More

by LINDACAMPBELL3104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
November 02, 2020

On time service , didn’t edit long at all . Also shuttle service is excellent .I forgot the name of the shuttle driver , but he is awfully nice . More

by MEDRANOEMMA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
October 31, 2020

I really enjoyed my experience at Mercedez Benz of Rocklin. They have wonderful customer service and the turn around time is great. I would not take my car anywhere else. More

by SANCHEZ.NICHOLE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They definitely take care of there customer, Mike Moreno, Michael Dougherty
October 30, 2020

They told me on the phone according to my vin number my service would be an hr and and a half Once I got there they told me my car would take 3 hrs to replace the airbag. I was happy they were doing it, More

by KTURNER5555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember their names
Oct 30, 2020 -

Mercedes-Benz of Rocklin responded

It is always our goal to provide our customers with the best service possible. We know your time is valuable and we apologize for your inconvenience. We appreciate your business and look forward to helping you when you are ready to find the perfect SUV for your needs.

October 30, 2020

Eric is very attentive and follows up to ensure everything is ok. I appreciate his time and service provided. He treats me with respect and ensures my needs are met. Thank you! More

by GOMEZLETTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
October 30, 2020

Andrew Ridge was the person who helped us with the purchase he was terrific. I think so far we in our Friends of bought a half a dozen cars from Rocklin Mercedes More

by Larry c
Recommend Dealer
Yes
Employees Worked With
Andrew Ridge
October 29, 2020

Wayne in service is excellent. He keeps you updated and explains needed work well. I have a lot of confidence in him and the dealership. More

by BARB6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
October 29, 2020

Greg and the rest of the staff to do a terrific job making sure my van was ready on time Hey I use them again More

by coulter0
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
October 29, 2020

Hello, The salesman and sales team were nothing short of amazing! They did not have my car that i wanted on the lot and found it elsewhere in a hurry. They even put a bow on it and put it in the showroom fl More

by eric.katapodis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Venegas from the sales team! 5 Stars for him please! He was great!
October 28, 2020

I took my car for a moonroof recall. Luckily for me no repairs were needed and the multipoint inspection preformed provided my husband and I will confidence that the car was thoroughly looked over. Scott More

by MPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
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