
Mercedes-Benz of Rocklin
Rocklin, CA
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Scott was very efficient. He answered all of my questions and finished the job much quicker than I had expected. I was provided a loaner, which made it easy to maximize my time without my vehicle. and finished the job much quicker than I had expected. I was provided a loaner, which made it easy to maximize my time without my vehicle. More
On time service , didn’t edit long at all . Also shuttle service is excellent .I forgot the name of the shuttle driver , but he is awfully nice . service is excellent .I forgot the name of the shuttle driver , but he is awfully nice . More
I really enjoyed my experience at Mercedez Benz of Rocklin. They have wonderful customer service and the turn around time is great. I would not take my car anywhere else. Rocklin. They have wonderful customer service and the turn around time is great. I would not take my car anywhere else. More
They told me on the phone according to my vin number my service would be an hr and and a half Once I got there they told me my car would take 3 hrs to replace the airbag. I was happy they were doing it, service would be an hr and and a half Once I got there they told me my car would take 3 hrs to replace the airbag. I was happy they were doing it, however had I known it would be that long I would have had my husband come to pick me up. Hope we have a better time buying our new Mercedes SUV from them. We’re counting on it!!!! More
Eric is very attentive and follows up to ensure everything is ok. I appreciate his time and service provided. He treats me with respect and ensures my needs are met. Thank you! everything is ok. I appreciate his time and service provided. He treats me with respect and ensures my needs are met. Thank you! More
Andrew Ridge was the person who helped us with the purchase he was terrific. I think so far we in our Friends of bought a half a dozen cars from Rocklin Mercedes purchase he was terrific. I think so far we in our Friends of bought a half a dozen cars from Rocklin Mercedes More
Hello, The salesman and sales team were nothing short of amazing! They did not have my car that i wanted on the lot and found it elsewhere in a hurry. They even put a bow on it and put it in the showroom fl amazing! They did not have my car that i wanted on the lot and found it elsewhere in a hurry. They even put a bow on it and put it in the showroom floor to surprise my wife. I really was impressed. More
I took my car for a moonroof recall. Luckily for me no repairs were needed and the multipoint inspection preformed provided my husband and I will confidence that the car was thoroughly looked over. Scott repairs were needed and the multipoint inspection preformed provided my husband and I will confidence that the car was thoroughly looked over. Scott Parry provided great customer service and was very professional. Thank You :-) More