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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

October 11, 2020

Our experience with the staff and facilities was fantastic. They made it painless. We have leased two GLC 300’s. Both times we were treated very well! More

by garyseabold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
October 11, 2020

I wouldn’t consider taking my car anywhere else for service. Always know they have the right people working on my car. Thank you Wayne. More

by DOTTIEDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
October 10, 2020

It's expensive but good and I am quite content to keep coming back. We do get a loaner car to do local shopping as home for us is 40 miles from the dealership More

by WILLIAMKERLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
October 09, 2020

I bought a loaner car and the dealer didn’t check the car before delivery. There were scratches and damages. The dealer took and lot of time to get me connected with Mercedes Me connect. I also got a pain More

by Np28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Schmid, Zach Will, Casey Shears
Oct 22, 2020 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. Our goal is always the complete satisfaction of our customers. Please contact us at 916.567.5100 and we will be happy to discuss any unresolved issues.

October 09, 2020

Great Service and wonderful people. I enjoyed the experience. They made it comfortable, and they had WiFi. You can work while your waiting, which is nice. More

by LINDA2967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
October 09, 2020

Nice atmosphere with a classy inviting feeling. Pleasant sales associates that aren't overly aggressive like it can be in some dealerships. A beautiful place to view Mercedes. Our sales associate Peter Al More

by geonance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Alexan
October 09, 2020

excellent customer service especially in this covid era. appreciate quality of work done and speed of service-was able to drive home early afternoon (4 hour drive so really appreciated this)! More

by SUZIBLUFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
October 09, 2020

I bought a suv from here. I asked them not to shot gun my credit everywhere well they did when the bank I requested it be sent had already approved it.... sales manager was an xxx. I never got a thank you fo More

by roaddevil89
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MIKE D something was the "SALES MANAGER" i couldn't find him on your site , Zach Will, Michael Dougherty, Casey Shears
October 09, 2020

We appreciate having our Mercedes serviced at the Rocklin service center. Staff are great in communication and courtesy. We appreciate working with Michael Dougherty - he provides confidence that the servi More

by R.CELLAMARE
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty
October 09, 2020

Jeff Venegas was my sales manager. Eventhough I found the experience of buying a car to be long, Jeff was patient and I found what I was looking for. More

by diane.day.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Venegas
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