
Mercedes-Benz of Rocklin
Rocklin, CA
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Our experience with the staff and facilities was fantastic. They made it painless. We have leased two GLC 300’s. Both times we were treated very well! fantastic. They made it painless. We have leased two GLC 300’s. Both times we were treated very well! More
It's expensive but good and I am quite content to keep coming back. We do get a loaner car to do local shopping as home for us is 40 miles from the dealership coming back. We do get a loaner car to do local shopping as home for us is 40 miles from the dealership More
I bought a loaner car and the dealer didn’t check the car before delivery. There were scratches and damages. The dealer took and lot of time to get me connected with Mercedes Me connect. I also got a pain before delivery. There were scratches and damages. The dealer took and lot of time to get me connected with Mercedes Me connect. I also got a paint protection premium package for which I have never received a call to get it installed. More
Great Service and wonderful people. I enjoyed the experience. They made it comfortable, and they had WiFi. You can work while your waiting, which is nice. experience. They made it comfortable, and they had WiFi. You can work while your waiting, which is nice. More
Nice atmosphere with a classy inviting feeling. Pleasant sales associates that aren't overly aggressive like it can be in some dealerships. A beautiful place to view Mercedes. Our sales associate Peter Al sales associates that aren't overly aggressive like it can be in some dealerships. A beautiful place to view Mercedes. Our sales associate Peter Alexan was great! Very knowledgeable and able to answer any questions we had. Besides being very professional, Peter has the best customer service skills of any sales person we've ever worked with. We will definitely come back to Mercedes of Rocklin and see Peter! More
excellent customer service especially in this covid era. appreciate quality of work done and speed of service-was able to drive home early afternoon (4 hour drive so really appreciated this)! appreciate quality of work done and speed of service-was able to drive home early afternoon (4 hour drive so really appreciated this)! More
I bought a suv from here. I asked them not to shot gun my credit everywhere well they did when the bank I requested it be sent had already approved it.... sales manager was an xxx. I never got a thank you fo credit everywhere well they did when the bank I requested it be sent had already approved it.... sales manager was an xxx. I never got a thank you for your purchase call or anything ever since I bought it. More
We appreciate having our Mercedes serviced at the Rocklin service center. Staff are great in communication and courtesy. We appreciate working with Michael Dougherty - he provides confidence that the servi service center. Staff are great in communication and courtesy. We appreciate working with Michael Dougherty - he provides confidence that the services and repairs will assure that our car is well-maintained. More
Jeff Venegas was my sales manager. Eventhough I found the experience of buying a car to be long, Jeff was patient and I found what I was looking for. the experience of buying a car to be long, Jeff was patient and I found what I was looking for. More