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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

October 08, 2022

Too slow, never any loaners, never ready. You get an appt one morning and by the end of the day, they haven’t even gotten to it. More

by Char.hansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Schmid, Scott Parry
Oct 10, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the input. We apologize we didn't have a loaner available for you. We do offer complimentary Lyft service. We know your time is valuable and we apologize for any inconvenience.

October 06, 2022

Eric is great! ! Always willing to help, prompt response time and went above and beyond!! More

by sarah_andresen2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Oct 07, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for recognizing Eric with a 5 star review!

October 05, 2022

Wayne took care of us he did a great job 5 star all the way thanks Wayne More

by BRUCEPAKZAD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Oct 06, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know Wayne and our team earned a 5 star review!

October 05, 2022

It is verry clean and the service is excellant. and the service rep was great. More

by LCW2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid, Greg Burnett
Oct 06, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the input!

October 04, 2022

The last few times we had to come back to follow up on things we thought were mentioned on the work order or we thought would have been checked with the normal service. We did appreciate the use of loane More

by MIK2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Oct 05, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the input~

October 01, 2022

Art did a stellar job helping me purchase my Cadillac SRX from the beginning to the end and paid to have my new SUV detailed.He is the best Salesman I have ever met. top rate dealership would buy from again More

by wmr3301
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita, Justin Watts, Arthur Rose, Ryan Ross
Oct 03, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review! Our sales team will be happy to assist you again in the future~

October 01, 2022

The service department was very thorough and kept me well informed while serving my car! More

by orangeschubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Oct 03, 2022 -

Mercedes-Benz of Rocklin responded

We appreciate the input!

September 29, 2022

Fadi was very helpful when we went into the dealership. He worked with us to find the car that matched our needs and made the deal happen very efficiently! We felt it was time and money well-spent. Thank More

by msfournier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Alexan, Fadi Sawah
Oct 03, 2022 -

Mercedes-Benz of Rocklin responded

Thank you! Enjoy your beautiful new Mercedes Benz~

September 28, 2022

I had recall service done at Rocklin Mercedes’ , I called and scheduled service and they gave me appt and I brought in and dropped my car , the service advisor let me know what’s they were doing and and how More

by BBRATMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Sep 29, 2022 -

Mercedes-Benz of Rocklin responded

We appreciate the great review!

September 28, 2022

Everything went well. No problems. I was able to get in and out. Thanks Eric More

by forefreddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Sep 29, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

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