
Mercedes-Benz of Rocklin
Rocklin, CA
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I took my car in for a service because i had a check engine light on. Michael was very helpful and even worked with me on my schedule and got my car back to me as fast as possible. Great customer servic engine light on. Michael was very helpful and even worked with me on my schedule and got my car back to me as fast as possible. Great customer service. More
Greg alway returns emails and/or phone calls promptly and is knowledgeable and patient. The price charged for work on both our Mercedes (car) and RV have been reasonable. is knowledgeable and patient. The price charged for work on both our Mercedes (car) and RV have been reasonable. More
This dealership was very friendly and helpful. Very clean and welcoming. The sales team was very helpful and knew their product well. Would definitely come back! and welcoming. The sales team was very helpful and knew their product well. Would definitely come back! More
Very nice, comfortable waiting area. Easy to get an appointment . Very good service and if something isn’t right, they fix it! Service advisors are great appointment . Very good service and if something isn’t right, they fix it! Service advisors are great More
Filled up loaner with fuel 2 miles before dealership when returning car. Got charged for refill of full tank. When called Wayne to let him know what happened he said that there is nothing that he can do. returning car. Got charged for refill of full tank. When called Wayne to let him know what happened he said that there is nothing that he can do. I guess they need the $50 more than I do, More
After warranty I would not recommend as their are several authorized MB repair facilities close by that perform stellar work for approximately 3/5 of the price authorized MB repair facilities close by that perform stellar work for approximately 3/5 of the price More
Michael Dougherty was great to work with. He gave me a loaner as I had to leave the car for a couple nights. After picking up my car and heading home to Grass Valley, the service engine light went on. Mic loaner as I had to leave the car for a couple nights. After picking up my car and heading home to Grass Valley, the service engine light went on. Michael even offered to drive to Grass Valley to pick up my car and leave another loaner. My husband ended up driving the car back the next day and the problem was quickly taken care of. More
Casey Shears, Sales and Ryan Ross, Finance were excellent. Car was delivered on time and where we expected. Paperwork was flawless. I highly recommend this dealer and Casey Shears. excellent. Car was delivered on time and where we expected. Paperwork was flawless. I highly recommend this dealer and Casey Shears. More
Outstanding Mercedes-Benz Dealer. I’ve been driving M-B vehicles since 1973. I have never experienced a finer dealership. Thank you for competent and dedicated employees in Sales, Leasing, Reception, and S vehicles since 1973. I have never experienced a finer dealership. Thank you for competent and dedicated employees in Sales, Leasing, Reception, and Service. More
Our first impression of the dealership was excellent. From Jessica's help online to Casey's very friendly personality and extreme knowledge about the product - namely the GLC 300 4matic. Mike helped fi From Jessica's help online to Casey's very friendly personality and extreme knowledge about the product - namely the GLC 300 4matic. Mike helped finalized the transaction and Ryan secured our financing. We were very impressed by Casey's updates and follow up before and after we took possession of the car. The dealership was classy, clean and well stocked with a big selection of new cars for us to view. Overall it was an excellent experience and we will definitely recommend to friends and family, and will certainly return to Rocklin Mercedes for our next purchase. More