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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

September 09, 2020

I took my car in for a service because i had a check engine light on. Michael was very helpful and even worked with me on my schedule and got my car back to me as fast as possible. Great customer servic More

by NARINDERPALNAGRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty
September 09, 2020

Greg alway returns emails and/or phone calls promptly and is knowledgeable and patient. The price charged for work on both our Mercedes (car) and RV have been reasonable. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
September 09, 2020

This dealership was very friendly and helpful. Very clean and welcoming. The sales team was very helpful and knew their product well. Would definitely come back! More

by c_beal82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jackson
September 06, 2020

Very nice, comfortable waiting area. Easy to get an appointment . Very good service and if something isn’t right, they fix it! Service advisors are great More

by suntorygr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
September 05, 2020

Filled up loaner with fuel 2 miles before dealership when returning car. Got charged for refill of full tank. When called Wayne to let him know what happened he said that there is nothing that he can do. More

by SMOPAROWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Schmid
September 05, 2020

After warranty I would not recommend as their are several authorized MB repair facilities close by that perform stellar work for approximately 3/5 of the price More

by GregW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Danilove 5 stars, Wayne Schmid, Zach Will, Arthur Rose
September 05, 2020

Michael Dougherty was great to work with. He gave me a loaner as I had to leave the car for a couple nights. After picking up my car and heading home to Grass Valley, the service engine light went on. Mic More

by SRCHITTOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty
September 03, 2020

Casey Shears, Sales and Ryan Ross, Finance were excellent. Car was delivered on time and where we expected. Paperwork was flawless. I highly recommend this dealer and Casey Shears. More

by bjsnow1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Shears
September 03, 2020

Outstanding Mercedes-Benz Dealer. I’ve been driving M-B vehicles since 1973. I have never experienced a finer dealership. Thank you for competent and dedicated employees in Sales, Leasing, Reception, and S More

by JLEWRITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Aldarwish, Michael Dougherty
September 02, 2020

Our first impression of the dealership was excellent. From Jessica's help online to Casey's very friendly personality and extreme knowledge about the product - namely the GLC 300 4matic. Mike helped fi More

by bentleynv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Duarte, Mike Danilov, Ryan Ross, Casey Shears
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