Back

Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

Directions

By Type

Showing 2,998 reviews

August 29, 2020

Eric, my service advisor was very responsive and informative. My only issue would be how long it took the car to be repaired. I've owned the car for one month and it was in the shop for 2 weeks. Oth More

by annieculbertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie
August 29, 2020

Excellent experience from the very start. I was made to feel comfortable in light of the pandemic. Very professional and knowledgeable staff. Never felt pressured but felt like I mattered. More

by todd.hammonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Will, Tony Alexan, Andrew Ridge
August 29, 2020

Amazing experience, my dream came true and I was able to qualify for my dream car. Casey, Teddy, Andrew and Mike great team! Thank you! More

by cantea2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Mavritsakis, Michael Dougherty, Casey Shears
August 29, 2020

I enjoy going into the Rocklin facility both of a personal and professional levels. We purchase cars for the office and family and have had a wonderful experience every time. More

by aaron55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Maharaj
August 29, 2020

The Best service.Team are very friendly, professional The Best service. Team are very friendly, professional and fast. I recommend for others. I satisfied recall job and cleaning salon. Environment of d More

by SERGEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Roepke, Lisa Brown, Alex Sepulveda
August 28, 2020

Greg has provided great service for our RV even when I called him while on the road with an issue or concern. Most recently he worked to help reduce the cost of service by allowing me to retain mixed fue More

by KENORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
August 27, 2020

Nice & clean looking dealership. Our sales rep Casey was very pleasant to work with. He tried his best to work out a good deal for us. However, the management person who we negotiated the vehicle purchase p More

by rsptphil
Recommend Dealer
Yes
Employees Worked With
Casey Shears
August 27, 2020

Wrong part for car ordered twice. Was told I would get a call when part came in. Never got call. Had to call myself to find out part was in. More

by marylinl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty
August 27, 2020

Second time going to this dealership for my Mercedes benz. Staff is always nice & welcoming. Great customer service, good deals especially for repeating customers. Would recommend to anyone looking for More

by User-3d6d99c864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty, Casey Shears
August 27, 2020

My recent experience with Mercedes Benz of Rocklin was very pleasant and straightforward. Every individual was cordial and very helpful in completing our transaction. The dealership is to be commended! More

by rbrown1528
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Shears
...
117
...