Mercedes-Benz of Rocklin

Very prompt and respectful staff from service advisor, attendant and courtesy shuttle driver. Questions and concerns was answered, totally appreciate the warm approach extended to customer 👌 attendant and courtesy shuttle driver. Questions and concerns was answered, totally appreciate the warm approach extended to customer 👌 More

The Dealership was welcoming, clean, and friendly, Pressure to buy was not to great, and a welcomed experience. I am happy with the car and service so far. Mark was great. Pressure to buy was not to great, and a welcomed experience. I am happy with the car and service so far. Mark was great. More

The service there is excellent and Wayne is a great service writer. That’s why I always go to you guys! When I need some information you always help me out. service writer. That’s why I always go to you guys! When I need some information you always help me out. More

Wayne was very helpful and went out of his way to help me even after I picked up my car and had a flat tire. He made my entire service experience excellent! even after I picked up my car and had a flat tire. He made my entire service experience excellent! More

The price for service on vehicles out of warranty too high. Other repair shops with MB certification close by and more reasonable and quicker appointment times high. Other repair shops with MB certification close by and more reasonable and quicker appointment times More

I've had 2 services. One had to wait due to Covid-19 and as a result, I was a few hundred miles past 30,000 and was not covered in the warranty. So I was charged $350 for an oil change. Seems like MB would as a result, I was a few hundred miles past 30,000 and was not covered in the warranty. So I was charged $350 for an oil change. Seems like MB would make an exception, but did not. Also after my first service the air filter was never changed. So I figured, well, they'll change it at the 30,000 tune up. And the air filter was still not changed. When should the air filter be changed? More

This dealership was welcoming, comfortable, clean and friendly. Everyone was very professional. The service was timely. Even on an obviously busy day they were relaxed and quick with service. friendly. Everyone was very professional. The service was timely. Even on an obviously busy day they were relaxed and quick with service. More

Peter was an excellent salesman to work with. Very informative and helpful. A Pleasure. Made my wife and I feel very comfortable. Took plenty of time to answer all of our questions. informative and helpful. A Pleasure. Made my wife and I feel very comfortable. Took plenty of time to answer all of our questions. More

Great, Mark was most helpful and considerate. I would recommend his sales service to anyone. I enjoyed my experience with him. He is very good at his job. recommend his sales service to anyone. I enjoyed my experience with him. He is very good at his job. More

Tried to get me to pay for a repair that was it needed. This dealership will try and charge you over $1000 for something else if you go in for a warranty repair. Avoid at all costs. This dealership will try and charge you over $1000 for something else if you go in for a warranty repair. Avoid at all costs. More