Mercedes-Benz of Rocklin

Very good experience overall. Michael Jackson was kind and efficient. I will be very happy to work with him again and will refer friends to him. and efficient. I will be very happy to work with him again and will refer friends to him. More

Very pleasant experience and Eric explained the process and took time with me. My car was ready on time and detailed. 5 star rating for sure! and took time with me. My car was ready on time and detailed. 5 star rating for sure! More

fast and efficient Eric was very knowledgeable and helpful went over everything with me and also got me into a loner car immediately. kept me updated of the completion o Eric was very knowledgeable and helpful went over everything with me and also got me into a loner car immediately. kept me updated of the completion of my vehicle which was very helpful More

Great Service Team The team is very knowledgable, transparent, and responsive. I have been taking my cars there for over 10 years. The positive service experience made The team is very knowledgable, transparent, and responsive. I have been taking my cars there for over 10 years. The positive service experience made purchasing another MB a no brainer. I knew what I would get when it comes to service. More

The experience we have at the Rocklin Mercedes Benz location is always top shelf! Our Service Professional Wayne Schmidt is one of your best and I hope he's treated that way. He personally takes the location is always top shelf! Our Service Professional Wayne Schmidt is one of your best and I hope he's treated that way. He personally takes the service experience way over the top! More

I think the people are fantastic but I am a little frustrated they couldn’t really fix the a/c problem - I am a little worried it will become a bigger issue when the car is out of warranty. Also conc frustrated they couldn’t really fix the a/c problem - I am a little worried it will become a bigger issue when the car is out of warranty. Also concerned with why they don’t know why the battery died so early. Not much confidence in the car More

Great service Eric was very helpful as always. My car had refused to start just down the street. I had an appointment that I had to get to. Eric arranged to put a n Eric was very helpful as always. My car had refused to start just down the street. I had an appointment that I had to get to. Eric arranged to put a new battery in the car and moved it to the dealership where it would be safe. He also arranged for me to be able to pickup my car after hours. The sales staff also helped in allowing me to get my car. Thanks to them as well. Thank you for the great service. More

efficient but expensive. Responsive and effective service on both Sprinter Van and R500. Experience included professional treatment of customers by various members of service Responsive and effective service on both Sprinter Van and R500. Experience included professional treatment of customers by various members of service staff. Service costs rather high although advisor appears to understand cost impact on customer and didn't pressure to perform all services at the time. More

Wayne and the Service Department staff were all very nice, professional and diligent as they worked to get my service concern sorted out. I am very grateful! Thank you. nice, professional and diligent as they worked to get my service concern sorted out. I am very grateful! Thank you. More

Scott Parry is the guy .. Excellent business Fantastic customer care. Always so polite and professional. Nothing is too difficult for him. I always use MB of Rocklin for any works needed on my Fantastic customer care. Always so polite and professional. Nothing is too difficult for him. I always use MB of Rocklin for any works needed on my car as I know I receive honest feedback from Scott and he will only do work that is required at a fair price. I trust him not to take me on! I would recommend MB of Rocklin for everyone. More