
Mercedes-Benz of Rocklin
Rocklin, CA
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Always a pleasure working with Wayne Schmid Mercedes-Benz of Rocklin is a class operation. I always enjoy my visits there. However, usually making an appointment has no relationship to when my Mercedes-Benz of Rocklin is a class operation. I always enjoy my visits there. However, usually making an appointment has no relationship to when my Merc is looked at and a two hour job will result in my car up tied up fo rat least twice that time. The last time I brot my S 550 in, it was 24 hours to have the diagnostic for a dead battery and the replacement. More
Exceptional, as always! My experiences is aces from sales to service at MB of Rocklin. I am on my 6th MB lease and will never buy another make/model of car. These guys are My experiences is aces from sales to service at MB of Rocklin. I am on my 6th MB lease and will never buy another make/model of car. These guys are the best! More
The dealership was great The staff was helpful and answered al of my questions. It was a very god experience.I will go back in the future and I have told my friends. The staff was helpful and answered al of my questions. It was a very god experience.I will go back in the future and I have told my friends. More
AMAZING EXCELLENT WOW....... My experience was completely ~ AMAZING. This dealership has top-notch service. I highly recommend purchasing here. Everyone on staff took exceptio My experience was completely ~ AMAZING. This dealership has top-notch service. I highly recommend purchasing here. Everyone on staff took exceptional care of me. I absolutely love my car and ecstatic with my decision to purchased my car here. Art Rose the salesman was simple spectacular! Zach Will's in Finance was incredible and Justin Watts the General Manager - remarkable!! It was definitely a great pleasure working with all of them. From the time I enter the doors, I was warmly greeted and immediately taken care of. Outstanding customer service - very detailed - extremely professional. Without a doubt the best dealership I have ever been to! More
Fuel filter and oil change plus airbag recall Well done. Quickly. Quoted me a fair price. Offered ride or Uber while I waited, but gpt my own ride. Service was for my Winnebago View. Well done. Quickly. Quoted me a fair price. Offered ride or Uber while I waited, but gpt my own ride. Service was for my Winnebago View. More
I asked for a specific item to be looked at and it wasn’t until I showed up to pick up. Had to leave car at service center and we wasted valuable time returning to dealership while also planning to have my until I showed up to pick up. Had to leave car at service center and we wasted valuable time returning to dealership while also planning to have my daughters birthday party the same day. If this had been looked into prior like I asked then it could of been determined that I would need to leave the vehicle. More
They have been very professional, courteous and competent I brought my Mercedes in for routine maintenance and they discovered I had broken motor mounts a very expensive repair covered by my extend competent I brought my Mercedes in for routine maintenance and they discovered I had broken motor mounts a very expensive repair covered by my extended warranty I am glad they were very observant they did a great job. More
The pleasant and helpful staff provided me with excellent service. I was offered a loaner car which was greatly appreciated because of my numerous appointments I had scheduled during the next day. service. I was offered a loaner car which was greatly appreciated because of my numerous appointments I had scheduled during the next day. More
Best Purchase Experience EVER! From the minute I walked in the door until the sale was completed all staff were exceptional! This Dealership knows how to make car buying enjoyable. From the minute I walked in the door until the sale was completed all staff were exceptional! This Dealership knows how to make car buying enjoyable. More
Very Professional Robby, Mark in sales and Michael in your service department were all very professional. Robby has so much knowledge on my car. Thank You Laraine Robby, Mark in sales and Michael in your service department were all very professional. Robby has so much knowledge on my car. Thank You Laraine Eisley More