
Mercedes-Benz of Rocklin
Rocklin, CA
Filter Reviews by Keyword
By Type
Showing 2,998 reviews
This dealer is number one. Customers still come first and all the employees go out of there way to make you feel like a friend and not just a customer. all the employees go out of there way to make you feel like a friend and not just a customer. More
I wouldn't go to ANY another Mercedes Dealership - I appreciate their professionalism, attention to detail, excellent workmanship and most of all I appreciate their looking out for my best interests. I appreciate their professionalism, attention to detail, excellent workmanship and most of all I appreciate their looking out for my best interests. I have never experienced this before at any other car dealership. I am driving my fourth Mercedes either leased or purchased from Mercedes-Benz of Rocklin ~ and I especially appreciate being in Scott Parry's care. I trust Scott ~ that means the world to me. More
great Benz location Great service with a customer focus. Convenient location is also very important, Location also has the latest MB offerings for sale. Sales staff is al Great service with a customer focus. Convenient location is also very important, Location also has the latest MB offerings for sale. Sales staff is also great. More
I am very satisfied with this dealership.Staff is very good and eager to satisfy with the customers wants.They are very helpful.Thanks for everything. good and eager to satisfy with the customers wants.They are very helpful.Thanks for everything. More
Very pleasant and professional people Very helpful, make you feel comfortable, Vic and his manager help me get my car. they are super!!! Eric Treibull is excellent in servicing my car. T Very helpful, make you feel comfortable, Vic and his manager help me get my car. they are super!!! Eric Treibull is excellent in servicing my car. The Mercedes-Benz at Rocklin is the Best!!!! More
Rocklin Mercedes Benz is really a great dealership. I have been taking my 1988 560SL there for service for years. We bought a 350E MBZ station wagon from Rocklin in 2014. The service department is outsta have been taking my 1988 560SL there for service for years. We bought a 350E MBZ station wagon from Rocklin in 2014. The service department is outstanding, especially WAYNE, my service rep. They really care about great service and value for your money. More
Try Hard! First of all the employee I dealt with is NOT Wayne Schmid. The employee is Mike Dougherty. He tried hard to fix my issue; and after the 3rd visit i First of all the employee I dealt with is NOT Wayne Schmid. The employee is Mike Dougherty. He tried hard to fix my issue; and after the 3rd visit it was finally fixed. Keep thought still my fingers crossed. I know he is super busy and he reminds me so; but need to learn to return phone calls or texts. More
Pleasant greeting. Very helpful and yet not pushy at all. I felt free to ask any question and they were and are willing to help. We liked every person we were in contact with. We would definitely recommen I felt free to ask any question and they were and are willing to help. We liked every person we were in contact with. We would definitely recommend Rocklin Mercedes. More
Every time we step in the door we are greeted and asks how can they help us. The customer service is outstanding. Always wanting to get either our problem questions answered. We are raving fans and will how can they help us. The customer service is outstanding. Always wanting to get either our problem questions answered. We are raving fans and will be back. We highly recommend this company. More
Outstanding Customer Service When I make a call to Mike for an appointment it is done. From driving up until you pick up your car there is a true feeling that someone cares. When I make a call to Mike for an appointment it is done. From driving up until you pick up your car there is a true feeling that someone cares. More