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Mercedes-Benz of Rocklin
Rocklin, CA
2,998 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,998 reviews
February 08, 2020
This was my best experience in the service department. In the past I had issues with service related to not completing the work properly. I reiterated the issues to the service advisor and his time the se In the past I had issues with service related to not completing the work properly. I reiterated the issues to the service advisor and his time the service was outstanding! More
by pehurdle
Verified CustomerEmployees Worked With
Wayne Schmid
February 07, 2020
Excellent Service I just wanted to let people know that MB of Rocklin provides outstanding Automotive n customer service. Mike and his team have treated my vehicle wit I just wanted to let people know that MB of Rocklin provides outstanding Automotive n customer service. Mike and his team have treated my vehicle with TLC, each time I've been in for service. Just wanted to say thanks....and a job well done. More
by kenny_tubbs
Employees Worked With
Michael Dougherty
February 06, 2020
I’ve had nothing but bad experiences since I got my sprinter van love my van but very disappointed with the relationship that I have with the sales person in and dealership sprinter van love my van but very disappointed with the relationship that I have with the sales person in and dealership More
by ethancarroll91
Employees Worked With
Alex Sepulveda
February 04, 2020
Great customer service especially from the RonPhilips My overall experience went extremely well. I had very positive interactions with Ron Philips. He was very knowledgeable and personal. I would recommen My overall experience went extremely well. I had very positive interactions with Ron Philips. He was very knowledgeable and personal. I would recommend this dealership. More
by adamss1
Employees Worked With
Ron Phillips
February 02, 2020
Small tricks Just felt really unhappy with the experiance towards the end. They gave me the final price in paper and then when I went to pay the had added 350 dol Just felt really unhappy with the experiance towards the end. They gave me the final price in paper and then when I went to pay the had added 350 dollars for theft insurance. When I told them I had car insurance they said the price was built into the car. I should have just left...left a very bad taste. As I'm leaving they say "we only have one key". Seemed timed since when I agreed on the price he said he would get the manual, other key and get the car cleaned. I've since had to pay 500 for a new key. Overall not very happy with tricks in a place like this. More
by jason.b.andrews
Employees Worked With
Peter Alexan
February 01, 2020
I said yes I'd recommend this dealer, that being said: I've had my Sprinter in 3 times now and issue remains inresolved. Courtesey great, wait times acceptable. I've had my Sprinter in 3 times now and issue remains inresolved. Courtesey great, wait times acceptable. More
by racemtb
Employees Worked With
Greg Burnett
February 01, 2020
Ron Philips was very professional, attentive, knowledgeable, and honestly so he made it very easy for us to work with. Him on the purchased. We need lore people like Ron in this world. knowledgeable, and honestly so he made it very easy for us to work with. Him on the purchased. We need lore people like Ron in this world. More
by bkamas
Employees Worked With
Ron Philips
February 01, 2020
Best car buying experience. A few days orior to my visit i was emailing with Ted M. And he was askimg.what i was lookimg.for and sending pics and info. When i arrived at the dealership he had cars lined up i was emailing with Ted M. And he was askimg.what i was lookimg.for and sending pics and info. When i arrived at the dealership he had cars lined up ready for me to see and test drive. The entire porcess sales, finance and explaining everything about the car was 100 % the best. Keep up the great work More
by lsoltero2
Employees Worked With
Jessica, Justin Watts, Ted Mavritsakis
January 30, 2020
Mercedes-Benz of Rocklin is one of the better dealerships I’ve ever visited their service is excellent they are prompt and they deliver they take customer satisfaction To a higher level I highly recommend th I’ve ever visited their service is excellent they are prompt and they deliver they take customer satisfaction To a higher level I highly recommend them More
by MAPOOLESR
Employees Worked With
Mike Moreno, Mark Sliwa
January 29, 2020
It was clean and got helped quickly and did a great work on the car i would recommend my friends to the dealer ship have a great day. on the car i would recommend my friends to the dealer ship have a great day. More
by satsathwa
Employees Worked With
Frank Roepke, Greg Burnett, Bob Hunter, Zach Will, Tony Alexan
