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Mercedes-Benz of Rocklin
Rocklin, CA
2,998 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 29, 2020
Second car purchased from MB Rocklin. Both experiences were great as far as the dealership and sales process experience were concerned. My salesperson Casey was pleasant but I never heard from back from h were great as far as the dealership and sales process experience were concerned. My salesperson Casey was pleasant but I never heard from back from him after we purchased the car and he didn’t return my call when I tried to schedule the vehicle tutorial. I still have not done the tutorial and I will have to go to dealer to schedule. Love the new C300 convertible though ! More
by lookrider595
Verified CustomerEmployees Worked With
Casey Shears
January 28, 2020
Outstanding service from the minute I drop my vehicle and returned for pick up. Eric T my service manager was prompt and very friendly, he ordered an Uber ride for me both ways. Upon picking up my vehic returned for pick up. Eric T my service manager was prompt and very friendly, he ordered an Uber ride for me both ways. Upon picking up my vehicle and I didn’t wait more than two minutes before my car was ready. Excellent service. More
by KAYSAVANGS
Employees Worked With
Eric Treibull
January 28, 2020
Vic was Awesome, I had to turn in my car early because I needed an AWD vehicle. Every time I come back, he always takes good care of me. I will definitely keep coming back!!! needed an AWD vehicle. Every time I come back, he always takes good care of me. I will definitely keep coming back!!! More
by Kala Kapahalou
Employees Worked With
Vic Maharaj
January 27, 2020
Extremely attentive to my needs and wants. They made sure I got the BEST deal on my new Mercedes. Would absolutely recommend to anyone looking to buy/lease a new car. I got the BEST deal on my new Mercedes. Would absolutely recommend to anyone looking to buy/lease a new car. More
by Liz
Employees Worked With
Michael Danelov , Alex Aldarwish
January 24, 2020
TOP NOTCH These guys are top notch! Excellent service. Casey completely on top of his game and ensures you're getting the best. If I owned a dealership, I'd s These guys are top notch! Excellent service. Casey completely on top of his game and ensures you're getting the best. If I owned a dealership, I'd steal him. Casey was a pleasure to work with and I highly recommend him as a sales consultant. Mercedes team made the experience one in a million. Thanks again Casey. More
by dieselkings916
Employees Worked With
Casey Shears
January 24, 2020
Great customer service everyone is ready to help right away and Michael is great at service department! Very satisfied! Thank you for all the help with everything! away and Michael is great at service department! Very satisfied! Thank you for all the help with everything! More
by jannagusev
Employees Worked With
Zach Will, Vic Maharaj, Arthur Rose, Mark Sliwa
January 23, 2020
****Excellent Service Department **** I was very happy with Michael and entire service department. Great place to take your car! Very friendly and helpful. Very clean and timely with re I was very happy with Michael and entire service department. Great place to take your car! Very friendly and helpful. Very clean and timely with repairs. Thank you! More
by Dekota Russell
Employees Worked With
Michael Dougherty
January 22, 2020
Great customer service a little pricey but worthwhile making the fix for peace of mind. Was able to drive a newer Mercedes that needed service. To small not enough viewing area. making the fix for peace of mind. Was able to drive a newer Mercedes that needed service. To small not enough viewing area. More
by lorenvcp
Employees Worked With
Eric Treibull
January 22, 2020
The entire transaction was clean and streamlined from sales to finance. I felt welcomed from the moment I walked in. My needs were a priority and my business was appreciated. sales to finance. I felt welcomed from the moment I walked in. My needs were a priority and my business was appreciated. More
by ruth3
Employees Worked With
Robby Cochran, Michael Dougherty
January 21, 2020
It was my first visit for service to this location. Mike D. was assigned my car.Introduced himself and explained what they were going to do clearly and succinctly. I did pay a lot more than initially quote D. was assigned my car.Introduced himself and explained what they were going to do clearly and succinctly. I did pay a lot more than initially quoted because I needed two new tires. Mike went out of his way to deliver my car so I would not get caught in traffic. I really appreciated that gesture. More
by TCHEESEMT
Employees Worked With
Michael Dougherty
