Mercedes-Benz of Rocklin

very long I had a rear wiper blade to be installed, which was missing when I purchased the car. It took an hour and a half to install. That seemed pretty long f I had a rear wiper blade to be installed, which was missing when I purchased the car. It took an hour and a half to install. That seemed pretty long for one bolt. My service person tried his best. More

Service Experience has gone down! I have been a Mercedes loyal customer for 20 years and noticed drop in overall great service, and lacks personal touch loyal customer for 20 years and noticed drop in overall great service, and lacks personal touch More

Loyal customer of MB in Rocklin Michael Dougherty is my service adviser, he is professional,friendly and knowledgeable. I trust the staff there and I couldn’t ask for a better cust Michael Dougherty is my service adviser, he is professional,friendly and knowledgeable. I trust the staff there and I couldn’t ask for a better customer service rep. I have been a customer at MB in Rocklin for some time now, I could go to EDH because it’s closer but the service there is no where close to the exceptional service in Rocklin. I remain a loyal customer. Thank you so much More

Awesoem dealership GREAT DEALERSHIP, FRIENDLY HONEST . VERY PATIENT AND UNDERSTANDING, GOT ME EXACTLY WHAT I WANTED AND FOLLOWED UP 3 TIMES AFTER THE FACT, THANK YOU ROB GREAT DEALERSHIP, FRIENDLY HONEST . VERY PATIENT AND UNDERSTANDING, GOT ME EXACTLY WHAT I WANTED AND FOLLOWED UP 3 TIMES AFTER THE FACT, THANK YOU ROBBY! More

Outstanding Service Absolutely outstanding customer service experience...from pull in to drive out! No complaints just accolades! I completely trust my service advisor, G Absolutely outstanding customer service experience...from pull in to drive out! No complaints just accolades! I completely trust my service advisor, Greg Burnett, who always delivers. More

Exceptional customer service. Michael and Justin were extremely helpful, working hard to exceed my expectations. Michael is thoughtful, knowledgeable, and not pushy. He has good Michael and Justin were extremely helpful, working hard to exceed my expectations. Michael is thoughtful, knowledgeable, and not pushy. He has good followup and a pleasure to work with. Justin, also clearly has the authority to finalize the deal and worked hard to meet my needs. Bob Hunter has also been instrumental in providing direction regarding my purchase. It is because of him that I, my daughter and son are lifelong customers. It is a pleasure working with the Rockin location. More

Car in for service My experience with Eric and his team was excellent. I have all of the service done here, we have been treated very well and always pleased with the My experience with Eric and his team was excellent. I have all of the service done here, we have been treated very well and always pleased with the service department. They have gone the extra mile with some of our concerns and needs. More

Return customer due to friendly customer service Our salesman, Mark, contacted us before our lease was up and he was able to find us exactly what we were looking for even though we really weren't in Our salesman, Mark, contacted us before our lease was up and he was able to find us exactly what we were looking for even though we really weren't in the market for a car yet. This is the third car we have leased through MB of Rocklin and keep coming back because how easy the car buying/leasing process has been. I'm sure we'll be seeing them again in a few years and would recommend Mark as he was very easy not pressuring to work with. More

Great knowledge and service Michael was very knowledgeable about the line of cars I was considering and was extremely helpful, efficient, cheerful, and competent in finding just Michael was very knowledgeable about the line of cars I was considering and was extremely helpful, efficient, cheerful, and competent in finding just the right one for me. More

Michael “Mercedes” Jackson Excellent salesman. Great service and friendly. Very informative and helpful. Dealership staff all very attentive. Numerous vehicles to choose from an Excellent salesman. Great service and friendly. Very informative and helpful. Dealership staff all very attentive. Numerous vehicles to choose from and appropriate one requested was easily located. More