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Mercedes-Benz of Rocklin
Rocklin, CA
2,998 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,998 reviews
December 14, 2019
The Big Red Ride Went into MB Rocklin to pick up my 2011 ML350 from Service and ended up purchasing a new Big RED 2020 GLE. what a fantastic RIDE. If it had not be Went into MB Rocklin to pick up my 2011 ML350 from Service and ended up purchasing a new Big RED 2020 GLE. what a fantastic RIDE. If it had not been for Michael Danilove's dedication to customer service on the selling side I would have ended up going to Porsche. He is the consummate professional and understands what the acronym T I P S stands for. More
by GregW
Verified CustomerEmployees Worked With
Michael Danilove Sales Mgr, Wayne Schmid
December 13, 2019
Great experience with peter Have been buying cars from peter for years now and have been following him from dealer to dealer. Had a great seamless experience getting my new a-cla Have been buying cars from peter for years now and have been following him from dealer to dealer. Had a great seamless experience getting my new a-class and he helped make it all possible. Best sales person I’ve had the pleasure of working with! More
by k.nazari530
Employees Worked With
Peter Alexan
December 12, 2019
My experience with this dealership is excellent I chose this dealership because of the great customer service experience and my service guy is the best. Always communicating with me while my car is I chose this dealership because of the great customer service experience and my service guy is the best. Always communicating with me while my car is being serviced More
by BROWNARTICE
Employees Worked With
Wayne Schmid
December 12, 2019
Everyone was professional the service was exceptional. I gave five stars because I have never had a more seamless experience with purchasing a car. I will go to this dealership again and again for future p I gave five stars because I have never had a more seamless experience with purchasing a car. I will go to this dealership again and again for future purchases. I couldn’t be more happy. More
by GALLOTSTACY
Employees Worked With
Mike Danilov , Vic Maharaj
December 12, 2019
Very friendly and professional staff I was treated very well and the management was fair in helping me with the deal that I wanted and was satisfied before I signed up the paper works at I was treated very well and the management was fair in helping me with the deal that I wanted and was satisfied before I signed up the paper works at Finance and this was another positive experience. Finance was great, no push, no last minute sales gimmick either. Overall I enjoyed dealing with this dealership and I might add the place of business was rather sexy with high ceiling and water coming down the ceiling. More
by samson0
Employees Worked With
Bailey, Bob Hunter, Mark Sliwa, Casey Shears
December 11, 2019
Awesome job Mercedes! Truly, best in class!! From ease of getting an appointment, to timeliness of service to return of my vehicle. Thank you for everything job Mercedes! Truly, best in class!! From ease of getting an appointment, to timeliness of service to return of my vehicle. Thank you for everything 💯 More
by ANDREW
Employees Worked With
Mark Sliwa
December 11, 2019
Poor time management Told by multiple people, service required would take less than one hour. Took nearly 3 hours. Staff seriously didn’t seem to care. Frustrating, would Told by multiple people, service required would take less than one hour. Took nearly 3 hours. Staff seriously didn’t seem to care. Frustrating, would definitely not recommend this dealership More
by PRINCESSCARLA
Employees Worked With
Our service person was Mike...something
December 11, 2019
Disappointing purchase I spent a few months, every weekend at the dealership part missing or something wrong with my brand new C-300. Worst purchase of life I spent a few months, every weekend at the dealership part missing or something wrong with my brand new C-300. Worst purchase of life More
by ladi
Employees Worked With
Justin Watts
December 11, 2019
Professional and thorough Eric is always great listener, explains things well, does research and gets back to me. Loaners are huge assistance to me. Appreciate the respectfull Eric is always great listener, explains things well, does research and gets back to me. Loaners are huge assistance to me. Appreciate the respectfull customer service More
by DAVEGEITEl@gmail.com
Employees Worked With
Eric Treibull
December 07, 2019
service Scott Parry always demonstrates superb customer service. he listens to my concerns and then takes action for resolution. Scott clearly is concerned wi Scott Parry always demonstrates superb customer service. he listens to my concerns and then takes action for resolution. Scott clearly is concerned with my satisfaction. More
by RBRIGHT110
Employees Worked With
Scott Parry
