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Mercedes-Benz of Rocklin
Rocklin, CA
2,998 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,998 reviews
December 03, 2019
Service at MB Rocklin, CA Higly professional and customer oriented people. Alweys plesure to be there for my car service.All job getting done timely and in full with high quali Higly professional and customer oriented people. Alweys plesure to be there for my car service.All job getting done timely and in full with high quality. More
by igor yampolsky
Verified CustomerEmployees Worked With
Wayne Schmid
December 02, 2019
Great Staff, Great Service! Couldn't be more happy with the staff and the value they provide. The team made me feel as if I was their top priority being there. Tony was very c Couldn't be more happy with the staff and the value they provide. The team made me feel as if I was their top priority being there. Tony was very conscious of my time constraints. More
by charp82
Employees Worked With
Jessica, Tony Alexan
December 01, 2019
Terrible experience It was a terrible experience.They couldn’t fix my problems,we had to go back and come back for the same problem but it was still not fixed. It was a terrible experience.They couldn’t fix my problems,we had to go back and come back for the same problem but it was still not fixed. More
by SE90423
Employees Worked With
Don’t remember name
November 30, 2019
Expectations exceeded We had never owned a Mercedes before meeting with Mr. Michael Jackson. Mr. Jackson showed my wife and I just how easy it was to purchase a Mercedes. We had never owned a Mercedes before meeting with Mr. Michael Jackson. Mr. Jackson showed my wife and I just how easy it was to purchase a Mercedes. Michael told us they wanted us to be customers for life. We were so happy with our original experience, when the time came for us to buy another car we contacted Michael and bought a second Mercedes. More
by williamfarran
Employees Worked With
Michael Jackson, Mark Sliwa
November 29, 2019
Mike Dougherty does it again! Great communication from scheduling of appointment to picking up the car. Love the text feature and personal care I receive each time. Skipped the Sac Great communication from scheduling of appointment to picking up the car. Love the text feature and personal care I receive each time. Skipped the Sac location and drive the extra 40 miles just for the level of service I receive from Mike. More
by Tn
Employees Worked With
Michael Dougherty
November 29, 2019
Little problem huge PIA I have had my S550 in three or four times and I have to bring it back again because you may not have all of the parts that is required. First time "o I have had my S550 in three or four times and I have to bring it back again because you may not have all of the parts that is required. First time "o' we will have to order the parts."" Second time. "o we did not order that part, just for the other problem." Third time, "O we may not have all of the parts needed so bring it in next week. If we do not have all of the parts that we need we will keep your car for a few days while we wait for another part." The problem is a relative minor one. The driver seat bellows does not inflate properly. I think that I may have left out one of the appointments that I had for this problem.. Incidentally, This S550 is my eleventh MBZ. The first one was purchases when George Grinzewitsch, Sr. was still on Fulton Ave. in 1978. More
by DONMAXHAM
Employees Worked With
Wayne Schmid
November 28, 2019
Accommodating Everything at Mercedes Benz of Rocklin is excellent. Very pleased with everything from sales to service, receptionists to parts. Management was accom Everything at Mercedes Benz of Rocklin is excellent. Very pleased with everything from sales to service, receptionists to parts. Management was accommodating to all needs. More
by gsmcjm
Employees Worked With
Peter Alexan, Mark Sliwa
November 28, 2019
Excellent Service Best Mercedes Benz delear I have been to in the sacramento area. Took care of all my needs and some. Very fast and quality service. Best Mercedes Benz delear I have been to in the sacramento area. Took care of all my needs and some. Very fast and quality service. More
by SMBALAYAN
Employees Worked With
Michael Dougherty
November 27, 2019
very nice service nice service. great location. wayne is a top notch advisor. you will not regret trusting him w/ your vehicle. would return again. great dealership to nice service. great location. wayne is a top notch advisor. you will not regret trusting him w/ your vehicle. would return again. great dealership too. More
by HIENT1967
Employees Worked With
wayne schmid
November 27, 2019
Very good Mobile communications was very through but only saw one person, the cashier. When I dropped the RV off, I had to hunt someone down. The drop box was Mobile communications was very through but only saw one person, the cashier. When I dropped the RV off, I had to hunt someone down. The drop box was not very visable. More
by ALLENKING7624
Employees Worked With
Don’t remember service person’s name, didn’t see. Only received texts.
