
Mercedes-Benz of Rocklin
Rocklin, CA
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Friendly, informative and good service I live about 90 miles away from Rockland and have other service departments I could have gone to closer. Rockland Mercedes was recommended to me by a I live about 90 miles away from Rockland and have other service departments I could have gone to closer. Rockland Mercedes was recommended to me by a past employee who referred me to them! His comment was they treat customers like family, he was right!! More
Purchase of a new vehicle It was a great experience. Negotiating was not like a typical dealer, it was quick and painless. I love my car and happy with the service! It was a great experience. Negotiating was not like a typical dealer, it was quick and painless. I love my car and happy with the service! More
Great service Excellent attention to detail. Great service advisor. Would absolutely recommend. Definitely a return customer. Next purchase will from the dealership Excellent attention to detail. Great service advisor. Would absolutely recommend. Definitely a return customer. Next purchase will from the dealership. Scott was great to work with. More
Great Staff and Effective Service. I am pleased with the Service Center because the service rep was able to pinpoint the service needs for my vehicle at its particular life stage and my I am pleased with the Service Center because the service rep was able to pinpoint the service needs for my vehicle at its particular life stage and my areas of concern for the vehicle. The service rep was thorough in reviewing the status of my vehicle and identifying the best service plan. The service rep was very knowledgeable and understood vehicle needs. More
Me and Ed Service is great as is the staff and all has been great for us. We have been going there since we moved here in 2001. Thx you Myrna and ed Service is great as is the staff and all has been great for us. We have been going there since we moved here in 2001. Thx you Myrna and ed More
Seal-a jet Mike always has a loaner car ready for me and gets my car done quickly!! He calls me when my car is done and I appreciate the extra mile he goes to! Mike always has a loaner car ready for me and gets my car done quickly!! He calls me when my car is done and I appreciate the extra mile he goes to! More
General Service I have purchased two cars from here one for my daughter and one for myself. I have always had a great experience at Mercedes. My only complaint is at I have purchased two cars from here one for my daughter and one for myself. I have always had a great experience at Mercedes. My only complaint is at times service can get a little backlogged, in their defense they are extremely quick for the volume of cars serviced there. More
Great first time experience Great sales person. Nice dealership. Friendly staff. Highly recommended. I got a great deal on a new vehicle. Sales person was nice and respectf Great sales person. Nice dealership. Friendly staff. Highly recommended. I got a great deal on a new vehicle. Sales person was nice and respectful. Finance person was quick and answered my questions. More
It was A wonderful experience A wonderful experience, very helpful very knowledgeable and very easy to talk to you everyone there was very upbeat I really wanted to take care of m A wonderful experience, very helpful very knowledgeable and very easy to talk to you everyone there was very upbeat I really wanted to take care of my Needs I don’t know I will always go back in San Fran family More
again , the Great customer experience ! I recently purchased a car from, MBZ Rocklin. As usual, there was a great synergy between the leadership, sales and service teams. Team members went a I recently purchased a car from, MBZ Rocklin. As usual, there was a great synergy between the leadership, sales and service teams. Team members went above and beyond to make this experience special. I very much appreciate Bob Hunter for his hands on caring leadership, Alex Aldarwish brilliantly led my fifth consecutive purchase with him ( 7th overall from this dealership). As always , John Nishita was great and his early involvement was much appreciated. Last but not least, I am grateful to the new service manager Mark (Michael) Sliwa who stepped up and helped with all service team engagement and warranty concerns. Mark was wonderful ensuring timely appointment and loaner car availability. I appreciate Mark's patience and valiant effort. Once again thanks you all for your great teamwork and a job well-done! Happy Holidays! More