Mercedes-Benz of Rocklin

Mb experience Everyone is great. Really went above and beyond in sales and service. Teddy and mike are pleasant and professional and good people. Will be back! Everyone is great. Really went above and beyond in sales and service. Teddy and mike are pleasant and professional and good people. Will be back! More

Best service ever If you ever need assistance in getting your MB vehicle to function properly, look no further than Mercedes of Rocklin for that help. Not only are the If you ever need assistance in getting your MB vehicle to function properly, look no further than Mercedes of Rocklin for that help. Not only are they friendly, their technicians are adept at fixing the problems even if it means repeated tries at replicating the symptoms that you have brought the vehicle in for. More

Very good and professional staff. MJ was a very professional sales person and easy to work with. All action were done timely to complete the sale. I was very good experience MJ was a very professional sales person and easy to work with. All action were done timely to complete the sale. I was very good experience More

Very good communication Had a hiccup on responsibility for a repair on a CPO we’d only had a few weeks. Our tech explained the issue and suggested what we could do to get the Had a hiccup on responsibility for a repair on a CPO we’d only had a few weeks. Our tech explained the issue and suggested what we could do to get the issue resolved. Apparently the prior owner had spilled something in the console;and that affected the electronics. I followed the service advisor’s recommendation to call the dealership where we’d just purchased the car. The matter was resolved in our favor. Really good communication between Rocklin and El Dorado Hills. In addition the service we received was courteous and timely More

bought a 2005 bmw m3 only received one set of keys to car....one thing I always ask much like a auto saleman when taking a trade in ...do you have both sets of keys ? w only received one set of keys to car....one thing I always ask much like a auto saleman when taking a trade in ...do you have both sets of keys ? was told had both.....now I have to purchase extra set $200 plus....had a snafu with the check sent to your finance dept ...Zach stayed on top of it.... still haven't recd the registration....front fog light did not work ( I fixed it ... myself)..... love the car More

Great Customer Service Wayne was great! He explained everything took care of all of our needs. We were very satisfied. Kept us updated during the whole process. Very happy w Wayne was great! He explained everything took care of all of our needs. We were very satisfied. Kept us updated during the whole process. Very happy with the results. More

For Vic Vic has great service and ease of leasing a Mercedes. I will recommend this dealership to family and friends. Good overall service! Looking forward to Vic has great service and ease of leasing a Mercedes. I will recommend this dealership to family and friends. Good overall service! Looking forward to enjoying the vehicles. More

Everything was amazing, The service knowledge And Mr. Ted to me he is a superstar of the branch, And also Mr. Scott and a service department We're all very respectful and very professional and knowled Mr. Ted to me he is a superstar of the branch, And also Mr. Scott and a service department We're all very respectful and very professional and knowledgeable More

Expected more from a luxury car dealership It was really difficult even making an appointment - nobody answered the phone. Also, staff should be greeting people as they pull up, not have us wo It was really difficult even making an appointment - nobody answered the phone. Also, staff should be greeting people as they pull up, not have us wondering around looking awkward and waiting for someone to help. In general, staff didn't seem very accommodating or friendly. I expected more. More