Mercedes-Benz of Rocklin

Mark is a excellent salesman. He’s knowledgeable, courteous, friendly and helpful. He helped me making a good choice and I enjoy driving the car everyday. Thanks to Mark! courteous, friendly and helpful. He helped me making a good choice and I enjoy driving the car everyday. Thanks to Mark! More

Casey and the team was amazing! They assistEd me in getting a hard to find car I wanted and insured that it was a stress-free experience despite the difficult times! They went above and beyond to make getting a hard to find car I wanted and insured that it was a stress-free experience despite the difficult times! They went above and beyond to make sure I was please with my purchase!! More

Service does a great job mike is a great representative of the dealership and brand Always pleasant efficient and honest I will always ask for him. Thank you of the dealership and brand Always pleasant efficient and honest I will always ask for him. Thank you More

Ordered my parts as I requested, confirmed appointment, and completed repair on the same day. Always clean and professional. I know my vehicle is in good hands. and completed repair on the same day. Always clean and professional. I know my vehicle is in good hands. More

My experience was phenomenal. Thank you Casey Shears for your personal touch given through my transaction. Great service provided at Mercedes Benz of Rocklin, CA your personal touch given through my transaction. Great service provided at Mercedes Benz of Rocklin, CA More

The people cannot be nicer. They will bed over backwards to help you. Always know I can rely on them. Even in the heat!! Thanks to help you. Always know I can rely on them. Even in the heat!! Thanks More

Everyone was very nice and helpful. My loaner car was ready for me so no delays getting myself on my way. Rec'd a call when my car was ready for pick up. ready for me so no delays getting myself on my way. Rec'd a call when my car was ready for pick up. More

EVERYTHING WAS WONDERFUL, VERY FRIENDLY AND COURTIOUS. MY CAR WAS FINISHED AT THE TIME IT WAS PROMISED. THE LOBBY WAS CLEAN AND COMFORTABLE, VERY NICE EXPERIENCE. MY CAR WAS FINISHED AT THE TIME IT WAS PROMISED. THE LOBBY WAS CLEAN AND COMFORTABLE, VERY NICE EXPERIENCE. More

Zack was Efficient was very on point, made sure we were comfortable getting our car.I would definitely hope he has a success working for you! comfortable getting our car.I would definitely hope he has a success working for you! More

Time frame I make an appointment for a repair, a week out. The day before the appointment I receive a call that the part was back ordered. I understand back or I make an appointment for a repair, a week out. The day before the appointment I receive a call that the part was back ordered. I understand back ordered but what I don't understand is I had to call every week for 5 weeks to find out if the part was in. When part finally arrives, I schedule the appointment and when I ask how many hours? They say that they will need the vehicle for 2 days. First I had heard of that. I had asked for a loaner vehicle and Greg my service manager had no problem. The day I was to pick up my repaired vehicle, I called to verify it was finished (as I drive an hour and 20 minutes to dealership) and was told "No it wasn't ready, it wouldn't be ready until the end of the day." I understand situations arise out of our control. Communication is the success of any business and relationship. Better communication is something this transaction was needing. More