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Mercedes-Benz of Rocklin

Overview Reviews (2,998)

Mercedes-Benz of Rocklin

Name: Mercedes-Benz of Rocklin
Address: 4747 Granite Dr, Rocklin, CA, 95677, US
Telephone: (916) 741-4236
Rating: 3.7

3.7

2,998 Reviews

4747 Granite Dr, Rocklin, California 95677

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Sales: (916) 741-4236

Service: (916) 741-4231

Parts: (916) 741-4232

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Mercedes-Benz of Rocklin

Rocklin, CA

Overview

Reviews

3.7

2,998 Reviews

Call Dealership (916) 741-4236

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4747 Granite Dr

Rocklin, CA

95677

Directions

3.7

2,998 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (2,998)

Contact Mercedes-Benz of Rocklin

Sales: (916) 741-4236

Service: (916) 741-4231

Parts: (916) 741-4232

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Showing 2,998 reviews

July 23, 2022

SERVICE VISIT

Very professional and updated on status of our car within a few days. Quick and easy pick up and great customer service. a few days. Quick and easy pick up and great customer service. More

by SMITHHARTC

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Wayne Schmid

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Jul 25, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

July 21, 2022

SERVICE VISIT

Mercedes Benz of Rocklin Service Dept. , never fails me and always exceeds my expectations. From exceptional reception greeted when you bring your vehicle; Greg is friendly, then the serv , never fails me and always exceeds my expectations. From exceptional reception greeted when you bring your vehicle; Greg is friendly, then the service staff with Michael Gallagher who is absolutely a STAR in my books. He knows the details in advance and is ready for you. He and John Nishita are my go to guys. The Sean Moore the super tech - Ace, the one that I want working on my fast car. All in all it’s not those 4 but everyone at MercyOf Rocklin. That’s why I drive the miles to see them and only them for my vehicle needs. More

by rjzreika

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

John Nishita, Michael Gallagher

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Jul 25, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We're fortunate to have a great service team and we truly appreciate your business!

July 21, 2022

SERVICE VISIT

I’ve taken my C300 to Rocklin Mercedes for the life of my beauty of a vehicle. beauty of a vehicle. More

by MMS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Wayne Schmid

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Jul 25, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback!

July 20, 2022

SERVICE VISIT

I was impressed with the cleanliness of the facility. When I arrived at the dealership I was greeted by a technician. He was very courteous and represented the company very well. Please express my th When I arrived at the dealership I was greeted by a technician. He was very courteous and represented the company very well. Please express my thanks to all for providing great service. More

by bind_the_broken

Verified Customer

Customer Service

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Eric Treibull

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Jul 21, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to recognize our team with a 5 star review!

July 19, 2022

SALES VISIT - NEW

Very serviced oriented. Customer comes first. Great dealership to buy a car. Good experience as well as a quality car for your money. Customer comes first. Great dealership to buy a car. Good experience as well as a quality car for your money. More

by roxysmom2014

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

John Nishita, Aaron Thetford, Tony Alexan, Mark Cornell, Ryan Ross, Micah Caplan

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Jul 19, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback! We appreciate your business~

July 19, 2022

SERVICE VISIT

My car came out with a huge windshield crack when i got it. The service advisor doesn’t answer my call or return my calls. it. The service advisor doesn’t answer my call or return my calls. More

by FLYINGILONGGO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Michael Gallagher

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July 19, 2022

SERVICE VISIT

I was well taken care of when I brought my car in for its first scheduled service. first scheduled service. More

by Jen.grannes

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Scott Parry

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Jul 21, 2022 -

Mercedes-Benz of Rocklin responded

Thank you! We appreciate your business~

July 17, 2022

SERVICE VISIT

Eric Triebull was amazing. He went above and beyond to make sure my tire was installed saving me from a 2nd, hour long drive. He went above and beyond to make sure my tire was installed saving me from a 2nd, hour long drive. More

by bradleylee

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eric Treibull

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Jul 18, 2022 -

Mercedes-Benz of Rocklin responded

We're lucky to have Eric and a great service team! Thank you for the feedback~

July 14, 2022

SERVICE VISIT

We are very upset to hear that you stated needed a new battery we took it to places and it was fully charged and everything was perfect we feel like you were trying to rip us off $2800 battery we took it to places and it was fully charged and everything was perfect we feel like you were trying to rip us off $2800 More

by Glen Marco

Verified Customer

Customer Service

Quality Of Work

Price

Recommend Dealer

Employees Worked With

Mike Moreno, Wayne Schmid, Greg Burnett, John Nishita, Eric Treibull, Scott Parry, Michael Gallagher

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July 14, 2022

SERVICE VISIT

Very easy to deal with and resolved my issues promptly. Wayne is a very good representative for your dealership. Wayne is a very good representative for your dealership. More

by HCCBOSS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Employees Worked With

Wayne Schmid

Report | Print

Jul 18, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

Mercedes-Benz of Rocklin

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