
Mercedes-Benz of Rocklin
Rocklin, CA
Filter Reviews by Keyword
By Type
Showing 2,998 reviews
Completely satisfied The employees greeted us warmly upon entering the service area and went above and beyond our expectations in offering their service and expertise. W The employees greeted us warmly upon entering the service area and went above and beyond our expectations in offering their service and expertise. Would recommend. More
Over 700 dollars and 2 trips just for a head light Wayne was not there that day, they changed the driver side head light over 470 $ I had to come back in about a week Wayne took care of the light with Wayne was not there that day, they changed the driver side head light over 470 $ I had to come back in about a week Wayne took care of the light with over $300 charge to change the light again with the right light over 700$ it cost me More
Great response and courtesy. professional in selling me a car I searched for. If you know exactly what you want buying a car on the internet is the way to go now. Never been to Ro professional in selling me a car I searched for. If you know exactly what you want buying a car on the internet is the way to go now. Never been to Rocklin Ca. but my car has. More
Great experience Low pressure from professional, knowledgeable personnel. Sincerely interested in making us happy and answering all our questions during the purchase Low pressure from professional, knowledgeable personnel. Sincerely interested in making us happy and answering all our questions during the purchase process and after we brought the car home. More
Alex is the BEST!!!!!!!!! Alex has continued to follow up on our purchase and eve went out of his wa to have a dent repaired from the rear door hitting our garage door at mini Alex has continued to follow up on our purchase and eve went out of his wa to have a dent repaired from the rear door hitting our garage door at minimal cost. Simply the best!!!!! More
Buying a new car Was pleasure working with Robby and alex. Had a loaner for a week because the car we wanted was not on site. We were well cared of during the process. Was pleasure working with Robby and alex. Had a loaner for a week because the car we wanted was not on site. We were well cared of during the process. More
First class service! I always enjoy the first class service, starting with the scheduling , the meet and greet at Mercedes Rocklin car service, and the maintenance team do I always enjoy the first class service, starting with the scheduling , the meet and greet at Mercedes Rocklin car service, and the maintenance team doing the repairs/maintenance. Wayne is the service advisor I normally see and he is always right there, providing the best advice. I appreciate his character and how approachable he is. It is always a dialogue among friends, not a cold matter of fact conversation. The job gets done. I never want to leave out the mechanics, because they do deliver, for me they have. More
Wayne was awesome! Brought my car in for an issue that another dealership caused, Wayne was able to have it fixed at no additional cost to me. Such a relief! I appreciat Brought my car in for an issue that another dealership caused, Wayne was able to have it fixed at no additional cost to me. Such a relief! I appreciate Wayne and I will never take my car to another dealership again. More
GLC coupe Purchase James has been the easiest to work with. This is my second lease & I cannot praise him enough. He genuinely cares about me getting the best car & deal James has been the easiest to work with. This is my second lease & I cannot praise him enough. He genuinely cares about me getting the best car & deal. Would never buy a car elsewhere because of him. 🙌🏻 Wayne is the best in Service too! More
Above and Beyond Service My wife and I are impressed of how Mercedes of Rocklin took care of us when leasing another vehicle with them. James, Ted, & Robbie went all out to g My wife and I are impressed of how Mercedes of Rocklin took care of us when leasing another vehicle with them. James, Ted, & Robbie went all out to get our new vehicle paperwork processed and Robbie delivered the car to our residence in a proper manor that evening. We couldn't get to the dealership that day, but all 3 of them went above and beyond to get it done. That is first class service. My wife and I will always come back to them to get another car with them because of the first class service they been given to us for years. More