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Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

March 15, 2019

Fast, reliable service for warning light. Greg did a good job explaining things and giving us the best discount possible. Good service and free coffee from a knowledgeable service adviser and More

by BNVMORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Mar 19, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for letting us know Greg and our service team earned a 5 star review!

March 12, 2019

Schedule Service Had another great experience at Mercedes of Rocklin. Went in for a routine service and after a complete inspection they found a few items needing atte More

by JD Morefield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Mar 12, 2019 -

Mercedes-Benz of Rocklin responded

We truly value your business and will be happy to help you in the future!

March 12, 2019

Customer Focused Great experience the whole dealership is amazing to work with ! Open, honest, friendly -highly recommend them to anyone. Check them out for yourself. More

by MARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reemts, Eric Treibull
Mar 13, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for recognizing our team with a 5 star review. We truly value your business and appreciate the recommendation~

March 10, 2019

Great Service This is my 2nd Mercedes and love this dealership I came here because I was referred to Justin Watts, but James has sold me my two cars and my daught More

by ms.candace22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reemts, Eric Treibull, Justin Watts
Mar 12, 2019 -

Mercedes-Benz of Rocklin responded

We appreciate your feedback. Thank you for letting us know our team earned 5 stars!

March 09, 2019

Mercedes Benz of Rocklin is great! This dealership is all that you would expect from a Mercedes-Benz dealership! The staff is very knowledgeable and accommodating. I am always given a More

by Renee C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty, Greg Burnett, James Reemts, Eric Treibull
Mar 12, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for the great review. We appreciate your business and will be happy to help you in the future!

March 05, 2019

GREAT SERVICE Every time I come to Mercedes -Benz of Rocklin, I always receive great service. Weather I'm buying a car or getting my car serviced. Greg Burnett alw More

by Petrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Mar 07, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for the 5 star review! We appreciate your business and we look forward to helping you in the future.

March 02, 2019

Treated rudely Service writer was more concerned on educating me on their loaner policy than getting my service. Informing me that I would NOT get a loaner on ny ne More

by boz561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Schmid
Mar 04, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for your feedback. We're very sorry to hear your service visit was anything less than satisfactory. If you have any unresolved issues or any questions, please feel free to contact me anytime. Lisa Brown lbrown@vonhousen.com

March 01, 2019

VIITED ON 2.27.2019, SEEKING TO HAVE AUTO BATTERY INSTALLED, WENT TO GET A BATTERY FOR '05 e320 Mercedes. tech (female) TOLD COULDN'T GUARANTEE IT COULD BE TO DONE "TODAY". MENTHOD THAT AN EMAIL RECEIVED MENTI More

by M.RAMIREZ37
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Mar 04, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for your feedback. We apologize that your experience was anything less than completely satisfactory. We hope we have the opportunity in the future to provide you with the level of service our customers expect and deserve.

February 28, 2019

Quick and Efficient Service The 2 times I have used the Rocklin Mercedes service center have been "painless". They were very nice, thorough, and explained all clearly - no compl More

by MHIRSCH
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Feb 28, 2019 -

Mercedes-Benz of Rocklin responded

We do our best to get you back on the road as quickly and efficiently as possible. Thank you for the feedback. We will be happy to help you in the future should you need assistance.

February 28, 2019

Good Service I was happy with he service some confusion on parts and some issues with a check engine light that seemed to be going after I received the vehicle bac More

by COLSEN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid, Bob Hunter, Tony Alexan
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