
Mercedes-Benz of Rocklin
Rocklin, CA
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Fast, reliable service for warning light. Greg did a good job explaining things and giving us the best discount possible. Good service and free coffee from a knowledgeable service adviser and Greg did a good job explaining things and giving us the best discount possible. Good service and free coffee from a knowledgeable service adviser and cashier. More
Schedule Service Had another great experience at Mercedes of Rocklin. Went in for a routine service and after a complete inspection they found a few items needing atte Had another great experience at Mercedes of Rocklin. Went in for a routine service and after a complete inspection they found a few items needing attention. Always appreciate their thoroughness. More
Customer Focused Great experience the whole dealership is amazing to work with ! Open, honest, friendly -highly recommend them to anyone. Check them out for yourself. Great experience the whole dealership is amazing to work with ! Open, honest, friendly -highly recommend them to anyone. Check them out for yourself. Free coffee too! More
Great Service This is my 2nd Mercedes and love this dealership I came here because I was referred to Justin Watts, but James has sold me my two cars and my daught This is my 2nd Mercedes and love this dealership I came here because I was referred to Justin Watts, but James has sold me my two cars and my daughter one as well. More
Mercedes Benz of Rocklin is great! This dealership is all that you would expect from a Mercedes-Benz dealership! The staff is very knowledgeable and accommodating. I am always given a This dealership is all that you would expect from a Mercedes-Benz dealership! The staff is very knowledgeable and accommodating. I am always given a loaner vehicle if my car needs to be serviced for any length of time. Staff is also very friendly! I have always had a good experience at Rocklin Mercedes! More
GREAT SERVICE Every time I come to Mercedes -Benz of Rocklin, I always receive great service. Weather I'm buying a car or getting my car serviced. Greg Burnett alw Every time I come to Mercedes -Benz of Rocklin, I always receive great service. Weather I'm buying a car or getting my car serviced. Greg Burnett always provides excellent service. More
Treated rudely Service writer was more concerned on educating me on their loaner policy than getting my service. Informing me that I would NOT get a loaner on ny ne Service writer was more concerned on educating me on their loaner policy than getting my service. Informing me that I would NOT get a loaner on ny next PRE-PAID service due to it being a short service. He was very concerned when I would be returning the loaner...I started to wonder if it was his car I would be using. More
VIITED ON 2.27.2019, SEEKING TO HAVE AUTO BATTERY INSTALLED, WENT TO GET A BATTERY FOR '05 e320 Mercedes. tech (female) TOLD COULDN'T GUARANTEE IT COULD BE TO DONE "TODAY". MENTHOD THAT AN EMAIL RECEIVED MENTI WENT TO GET A BATTERY FOR '05 e320 Mercedes. tech (female) TOLD COULDN'T GUARANTEE IT COULD BE TO DONE "TODAY". MENTHOD THAT AN EMAIL RECEIVED MENTIONED THAT FOR MINOR ITEMS ONE COULD DRIVE IN AND GET IT DONE. NOPE. SO HAD TO GO TO AN OUTSIDE SHOP TO GET BATT INSTALLED 1/3 HR. More
Quick and Efficient Service The 2 times I have used the Rocklin Mercedes service center have been "painless". They were very nice, thorough, and explained all clearly - no compl The 2 times I have used the Rocklin Mercedes service center have been "painless". They were very nice, thorough, and explained all clearly - no complaints from me! More
Good Service I was happy with he service some confusion on parts and some issues with a check engine light that seemed to be going after I received the vehicle bac I was happy with he service some confusion on parts and some issues with a check engine light that seemed to be going after I received the vehicle back they were able to identify the problem they are supposed to check back with me for resolution. More