Mercedes-Benz of Rocklin

Service with concerns is the best way to discribe Eric’s attention to detail and followthrough. I originally came in because my battery had failed. Eric went out of his wa is the best way to discribe Eric’s attention to detail and followthrough. I originally came in because my battery had failed. Eric went out of his way to ensure that I have a loaner car, as the battery was not in stock and it was the day before a holiday . The following Tuesday he called me to let me know my car was outfitted with the new battery. I remembered I had been losing air in one of my tires and asked Eric to facilitate its repair . When they took the tire off they found the wheel to be defective. I had bought the wheels from one of your purveyors after l had bought the car. Eric told me he would call Rich’s tire barn and explain to them the situation, as he was concerned about me driving on the defective wheel . The next day the wheel was replaced and everything was in excellent condition. Eric went out of his way when he could’ve very easily have let me handle the problem on my own. Eric went out of his way to ensure my happiness. More

Greg was awesome! I was recently in to have my dreaded EPA smog system repaired on my 2011 Spinter Van and I received great service from Greg. I had been all over the I I was recently in to have my dreaded EPA smog system repaired on my 2011 Spinter Van and I received great service from Greg. I had been all over the Internet and spoke with a few mechanics about my Sprinter van that needed NOX sensors and possibly other parts. Due to these conversations I was very hesitant to take the van in due to the thousands of dollars others had to spend on multiple issues with the system. Greg was great with the explanations and made sure the system was checked before and after the work was completed in a timely manner. Greg saved me a good amount of money and worry. I have recommended this dealership to a few Mercedes-Benz owners due to this great service. Thank you Greg, Ryan A. Malicki More

Out of state buyer bought a Benz I contacted them as they had a 550 suv I wanted with color combo they were quick with the transaction and shipped it right to my door. I contacted them as they had a 550 suv I wanted with color combo they were quick with the transaction and shipped it right to my door. More

Chedk up I already left a review and said how great my experience was. Greg had my loaner car I had requested ready for me when I arrived. All went smoothly! I already left a review and said how great my experience was. Greg had my loaner car I had requested ready for me when I arrived. All went smoothly! More

Almost there. Very nice staff. Service was very good. Wait times a bit lengthy for my schedule. Maybe more services writers would be helpful in expediting the drop Very nice staff. Service was very good. Wait times a bit lengthy for my schedule. Maybe more services writers would be helpful in expediting the drop off and pick up process. I had an appointment and still had to wait more than I expected. More

Great Service, Knowledgeable Staff I needed a new set if tires for my 2015 C300 4-Matic. I checked around with the local tire centers and none of them had the OEM tires in stock, howev I needed a new set if tires for my 2015 C300 4-Matic. I checked around with the local tire centers and none of them had the OEM tires in stock, however I did get several price quotes. It turns out that MB Rocklin not only had the tires in stock, they gave me same day service AND beat all the other competitors price by almost $40 a tire! Thank You MB Rocklin! More

Low Pressure, easy transaction. Employees are very nice and professional. Extremely knowledgeable and answered all our questions. Very nice experience. I would recommend this deal Employees are very nice and professional. Extremely knowledgeable and answered all our questions. Very nice experience. I would recommend this dealership to anyone. Fast and friendly service. More

Easy, fast and friendly. Thank you! For those of you that don’t know the vehicles are pretty complicated with all the electronics and there’s quite a learning curve. But, once you get to For those of you that don’t know the vehicles are pretty complicated with all the electronics and there’s quite a learning curve. But, once you get to know all the ins and outs the electronics and features make your experience with your car a dream. The day we purchased the vehicle Robby spent at least a good half hour going over the features he thought would be most important to my wife and I. He didn’t want to overwhelm us with everything at once. He offered that we contact him or come in anytime to go over anything as needed and we’ve taken him up on that. He probably is says under his breath.not these two again, but he never shows it. He’s always welcomed us with a genuine willingness to help. We feel that because ofRobby we know our cars feature very well. I can’t say that for some our friends who have had other brand high end vehicles for months and are still figuring out what they are capable of. More

MB of Rocklin makes servicing your vehicle easy & pleasant. We have had nothing but good experiences when we've taken our car in for servicing at MB of Rocklin. Wayne Schmid is just awesome and very professiona We have had nothing but good experiences when we've taken our car in for servicing at MB of Rocklin. Wayne Schmid is just awesome and very professional in managing the cars that come in for service, under his charge. He always makes sure that our car is serviced properly, including checking for factory recalls and other orders that we were not aware of. With Wayne, service of our vehicle is never a worry. More

PEACE OF MIND When your Car keys are with Wayne Schmid, at Mercedes Service Dept. you know it is being taken care of. That's Peace of Mind. When your Car keys are with Wayne Schmid, at Mercedes Service Dept. you know it is being taken care of. That's Peace of Mind. More