
Mercedes-Benz of Rocklin
Rocklin, CA
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Peace of mind I'm so grateful for Wayne at Rocklin Mercedes Benz! He's friendly, honest, and knowledgeable.. everyone treats me like I'm one of the family. I'm so grateful for Wayne at Rocklin Mercedes Benz! He's friendly, honest, and knowledgeable.. everyone treats me like I'm one of the family. More
Fantastic When contacting Tony, I was upfront about what I was looking for, and a payment for the car. I also explained if it wasn’t something he felt would be When contacting Tony, I was upfront about what I was looking for, and a payment for the car. I also explained if it wasn’t something he felt would be possible please let me know so we wouldn’t waste anybody’s time. Tony assures he could work with numbers and make my partner and myself happy with a purchase. Well that is exactly what happened, we felt we got a great deal, and I really feel Tony was a huge part of this. He is honest, and makes a car purchase process very different than any I have ever experienced. It was truly a great experience, thank you Tony!! Even finance was great, Justin too was fantastic!! More
Don't believe what you are told When we bought an SUV we were told we had one complementary service, which we were told we did not have when we came in for service. We also bough 3 y When we bought an SUV we were told we had one complementary service, which we were told we did not have when we came in for service. We also bough 3 years of of prepaid service, but was not told up front it was 3 service visits for years which ever comes first. On my last service visit I was told we used up our last, but when I checked with the finance department we still had one unused. Hearing different things from different people makes a confusing experience. Knowing that the costumer has prepaid service is good to know before calling them they have to pay for the service. When selling pre-paid service please explain to customers up front what is being sold. More
Amazing Start to Finish Very professional and kind. The sales person (Urie) and the manager (James), did everything to make sure we were 100% satisfied. I couldn’t have asked Very professional and kind. The sales person (Urie) and the manager (James), did everything to make sure we were 100% satisfied. I couldn’t have asked for a better experience. More
Amazing!!! Thank you! Always a pleasure working with this dealership. A lot of my friends and family bought cars at Mercedes-Benz of Rocklin, everyone is 100% satisfied, th Always a pleasure working with this dealership. A lot of my friends and family bought cars at Mercedes-Benz of Rocklin, everyone is 100% satisfied, this guys never disappoint. More
Great Service! Brought the car in for routine oil change. Car was done in about 1 hour. Enjoyed waiting in their comfortable lounge area. Car was washed and ready. Brought the car in for routine oil change. Car was done in about 1 hour. Enjoyed waiting in their comfortable lounge area. Car was washed and ready. Eric is friendly and does a great job. No hassles!! More
Kind and. Courteous Mr. Michalek was kind and sincere. He seemed genuine and was very helpful. He is knowledgeable about Mercedes and the industry. We really enjoyed work Mr. Michalek was kind and sincere. He seemed genuine and was very helpful. He is knowledgeable about Mercedes and the industry. We really enjoyed working with him. I would recommend him and this dealership to everyone!!! More
Replace front pulley and re-install accessory belt system Service was very good and everything works as expected, even fixed mouse chewed wires going to my seat belt system. Greg in service was great !! I st Service was very good and everything works as expected, even fixed mouse chewed wires going to my seat belt system. Greg in service was great !! I strongly recommend Rocklin MB for any service needs. More
Great overall experience during new car purchase After going through about 10 dealers or so in search of our 2019 GLS550, we finally settled with MB of Rocklin for 2 reasons - customer orientation in After going through about 10 dealers or so in search of our 2019 GLS550, we finally settled with MB of Rocklin for 2 reasons - customer orientation in their staff and be willing to work with the customer to arrive at a good price. We had stayed in touch with Vic during the initial phase and there was no pressure to buy and worked to find me different vehicle options matching to our needs. Sales manager James was truly exceptional in his ability to help me get a car that I really wanted from a sister dealership and made the process relatively simpler and smooth. For anyone looking to buy/lease a new/CPO MB, highly highly recommend going to MB of Rocklin, even if you live closer to other dealership in Sacramento region. Despite I live close to MB of EDH, still bought the car here due to good customer service here at Rocklin. All the best! More
New car purchase Great experience. Efficient, straightforward and no delays. The team was extremely accommodating to my hectic schedule as a busy professional. They di Great experience. Efficient, straightforward and no delays. The team was extremely accommodating to my hectic schedule as a busy professional. They did everything possible to expedite the transaction. More