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Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

February 07, 2019

Peace of mind I'm so grateful for Wayne at Rocklin Mercedes Benz! He's friendly, honest, and knowledgeable.. everyone treats me like I'm one of the family. More

by carollarmijo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Feb 08, 2019 -

Mercedes-Benz of Rocklin responded

We think of our customers as part of the Mercedes Benz of Rockin family! Thanks for the 5 star rating~

February 04, 2019

Fantastic When contacting Tony, I was upfront about what I was looking for, and a payment for the car. I also explained if it wasn’t something he felt would be More

by gtbjoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alexan, Justin Watts
Feb 05, 2019 -

Mercedes-Benz of Rocklin responded

We're fortunate to have a great sales team! Thanks for recognizing Justin and Tony with a 5 star review!

February 04, 2019

Don't believe what you are told When we bought an SUV we were told we had one complementary service, which we were told we did not have when we came in for service. We also bough 3 y More

by grewen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Schmid, Peter Alexan
Feb 05, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for your feedback. We apologize for the confusion. If you have any questions that weren't answered, please feel free to contact us. Lisa Brown lbrown@vonhousen.com

February 02, 2019

Amazing Start to Finish Very professional and kind. The sales person (Urie) and the manager (James), did everything to make sure we were 100% satisfied. I couldn’t have asked More

by kstei11497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reemts, Andrew Ridge, Uriel Gonzales
Feb 01, 2019 -

Mercedes-Benz of Rocklin responded

We're happy to know our team was able to help you find the perfect vehicle for your needs. Thanks for the great review!

February 02, 2019

Amazing!!! Thank you! Always a pleasure working with this dealership. A lot of my friends and family bought cars at Mercedes-Benz of Rocklin, everyone is 100% satisfied, th More

by gooddealtruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uriel Gonzales
Feb 05, 2019 -

Mercedes-Benz of Rocklin responded

We're happy to know we've earned a 5 star review!

February 02, 2019

Great Service! Brought the car in for routine oil change. Car was done in about 1 hour. Enjoyed waiting in their comfortable lounge area. Car was washed and ready. More

by julie34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Feb 05, 2019 -

Mercedes-Benz of Rocklin responded

Our goal is to get you back on the road a quickly and efficiently as possible. Thanks for the nice review!

February 01, 2019

Kind and. Courteous Mr. Michalek was kind and sincere. He seemed genuine and was very helpful. He is knowledgeable about Mercedes and the industry. We really enjoyed work More

by Jmetteer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ridge, Justin Watts, Bob Michalek
Feb 01, 2019 -

Mercedes-Benz of Rocklin responded

We think of our customers as part of the Mercedes Benz of Rocklin family! Thanks for letting us know Bob and our sales team earned 5 stars.

January 31, 2019

Replace front pulley and re-install accessory belt system Service was very good and everything works as expected, even fixed mouse chewed wires going to my seat belt system. Greg in service was great !! I st More

by TERRY_A_EDWARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jan 31, 2019 -

Mercedes-Benz of Rocklin responded

We appreciate the 5 star review and we're happy Greg was able to help!

January 31, 2019

Great overall experience during new car purchase After going through about 10 dealers or so in search of our 2019 GLS550, we finally settled with MB of Rocklin for 2 reasons - customer orientation in More

by Sehra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reemts, Vic Maharaj
January 31, 2019

New car purchase Great experience. Efficient, straightforward and no delays. The team was extremely accommodating to my hectic schedule as a busy professional. They di More

by jon.piland
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Reemts, Peter Alexan
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