Back

Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

Directions

By Type

Showing 2,998 reviews

September 04, 2018

Excellent service and very professioal! I have given this rating because I have been bringing Benz to Rocklin Mercedes Benz center for many years. I have gotten excellent service everything More

by calvin.r.ball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens, Wayne Schmid
Sep 05, 2018 -

Mercedes-Benz of Rocklin responded

We're proud of our dealership, our people, and our product. Thanks for taking the time to share your experience. We sincerely appreciate your business and look forward to serving you again.

September 03, 2018

Mercedes-Benz of Rocklin is the Best! I always have a good experience going to Mercedes-Benz of Rocklin either for service or sales. Sales staff or service staff were so friendly and accom More

by lilianparedes216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Aldarwish, Natalie Leatherman, Tom Emmerson
Sep 05, 2018 -

Mercedes-Benz of Rocklin responded

Congratulations on your new Mercedes Benz and thank you for the nice review!

September 02, 2018

Love Love my brand new Cabriolet Excellent service all around ! This is the place to buy a new Mercedes. Mike Carlson was easy to work with as well as Peter & Natalie. I love my new C More

by honeystopthecar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Aldarwish, Peter Alexan, Robby Cochran, Andrew Ridge, Natalie Leatherman, Michael Carlson, Ted Mavritsakis
Sep 05, 2018 -

Mercedes-Benz of Rocklin responded

Congratulations on your new Mercedes Benz and thanks for letting us know our sales team earned 5 stars!

September 01, 2018

Professional service Service center is on a high level . Any problem is found out professionally, and a solution is taken in the best way. Highly recommend it to every mer More

by SKAZNACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Sep 05, 2018 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know we earned 5 stars. Our goal is your complete satisfaction!

August 31, 2018

recall work and problem with sensor in mirror John Nishita is great to work with - helpful, efficient, and follow up was appreciated. He addressed the problems well when explaining them to me. More

by rmv123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Nishita
Aug 31, 2018 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to recognize John with a 5 star review!

August 31, 2018

Bought a over price car Bought a way over then kbb .felt into trap by manager.hood is repainted no one told me and in four months price depreciation $ 12000. I will let my fr More

by Monte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager James
Aug 31, 2018 -

Mercedes-Benz of Rocklin responded

We're sorry to hear your experience with us was anything less than satisfactory. Our goal is to help you find the perfect vehicle and we apologize that was not the case.

August 31, 2018

Going over the operation of the car We scheduled some time for someone to go over the operation of the car. When we got there, the person who scheduled our time was off. I think she fo More

by JEFFREYEGLON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I think it was Ashley
Aug 31, 2018 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We apologize for the inconvenience. If there is anything we can help you with, please don't hesitate to let us know.

August 31, 2018

Awesome over and beyond what was expected Great service, they always go above and beyond We actually enjoy dropping our car off for service.. we love this service and we love how helpful the More

by THEALLYHICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens, Eric Treibull
Aug 31, 2018 -

Mercedes-Benz of Rocklin responded

Thank you for the nice review! We sincerely appreciate your business and look forward to serving you again.

August 31, 2018

Prompt Service Get appointments when I want, vehicle is tended to immediately, and I’m outta there quickly. Staff is helpful and knowledgeable. Dealership is clean a More

by PREPPYPUPPYLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Aug 31, 2018 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know you received 5 star service!

August 31, 2018

great people throughout the dealership! the entire staff (sales, front desk, management and service are first-class! we dealt the most with Art Rose who was meticulous and conscientious. h More

by M Knapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Will, Peter Alexan, Tony Alexan, Arthur Rose
Aug 31, 2018 -

Mercedes-Benz of Rocklin responded

We are fortunate to have a 5 star team here at Mercedes Benz of Rocklin! Thanks for the nice review. We appreciate your business and hope we can help you again in the future.

...
204
...