Mercedes-Benz of Rocklin

Excellent dealership We were very skeptical about having to drive up there due to our horrible experience at MB of SF who treated us unprofessionally and backed away from We were very skeptical about having to drive up there due to our horrible experience at MB of SF who treated us unprofessionally and backed away from the deal that they agreed to. But, the trip to MB of Rocklin was worth it. From the initial phone conversation to finalizing the deal, Peter treated me professional and kept his word on the deal he agreed to. We were at the dealership for about an hour or so to complete the purchase of our new GLC. Peter even followed up the next day to make sure everything is good with our car. We are extremely pleased with our experience at this dealership. More

Battery’ issues Our experience was outstanding. From the servicemen that address you in the start to the finish. They were helpful and are returning for our A 1 serv Our experience was outstanding. From the servicemen that address you in the start to the finish. They were helpful and are returning for our A 1 service this week. More

Car handles worse than before I regret to inform that my vehicle performs/handles worse after having undergone service at this dealership. I went in for 60,000 miles factory recom I regret to inform that my vehicle performs/handles worse after having undergone service at this dealership. I went in for 60,000 miles factory recommended service, which usually costs around $1,200. They told me I needed only 2 new tires and I authorized them to change the tires. Now, my vehicle sways and wobbles intermittently whenever I drive on the freeway. I suspect that the tires were not balanced properly, but I am not a mechanic/technician. In the end, I paid $3,000 for everything and yet my car does not handle as good as it did before I took it to this dealer. Sorry but they did not get the job done right. More

Always great timely service. I bring my car for service at dealership. Always get great customer reception and the car mechanical service is spot on.... timely and problem solved. I bring my car for service at dealership. Always get great customer reception and the car mechanical service is spot on.... timely and problem solved. Always feel that my car is special and so is the customer. More

Amazing Dealership I loved working with this dealership. I had to go shopping for a car with my two small boys by myself and the guys at this dealership were awesome. I loved working with this dealership. I had to go shopping for a car with my two small boys by myself and the guys at this dealership were awesome. Not only did they all pitch in and "babysit" while I looked at cars but they entertained my kids with treats, markers, whiteboards, and the whole nine yards. Meanwhile, Michael was working with me to find a fabulous car! They worked with the budget that I set for myself and got me in the car that I really wanted...I didn't have to settle. I have bought 3 cars from this dealership and I can't imagine going anywhere else! More

Return on a repair My car was in the shop for two weeks. Brought it home and parked in the garage and I could smell the oil leak. Back to the shop it went. My car was in the shop for two weeks. Brought it home and parked in the garage and I could smell the oil leak. Back to the shop it went. More

Solid service These guys always take care of me. If something isn’t right- they make it right. I’ve been with them since they opened. Bob Hunter has taken great car These guys always take care of me. If something isn’t right- they make it right. I’ve been with them since they opened. Bob Hunter has taken great care of me and my family for 13 years now. Love that guy! Bryan Wright Granite Bay, CA More

Wonderful experience We were just looking trying to find "the right vehicle" for us. Had looked at other manufacturers. went in to make sure a wheelchair would fit (lookin We were just looking trying to find "the right vehicle" for us. Had looked at other manufacturers. went in to make sure a wheelchair would fit (looking at a few different vehicles). Peter was extremely helpful showing us any vehicle that caught our eye and being very patient with us and our questions. We narrowed our choice down to one car, then went to lunch. Absolutely no pressure from them to buy nor trying to keep us from going to lunch. While at lunch we called with a few questions, then decided to buy an AMG S63. It was the simplest car buying experience I have ever had. Thank you to all the people at the dealership. More

Very helpful They were helpful and worked hard to get me in the car that I have been wanting for years. When there was an issue, Peter stayed in contact with me to They were helpful and worked hard to get me in the car that I have been wanting for years. When there was an issue, Peter stayed in contact with me to keep me posted and to assure me that the problem would be taken care of. Andrea was awesome in her hard work with the financial part of the things. Thanks guys More

Great customer service! Everyone I have encountered at the dealership, from service to sales have been friendly and provided exceptional customer service. Great communicati Everyone I have encountered at the dealership, from service to sales have been friendly and provided exceptional customer service. Great communication and fast service. Art Rose has followed up after the sale on several occasions to make sure I had his contact information and answer any questions that I might have. More