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Mercedes-Benz of Rocklin
Rocklin, CA
3,513 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,513 reviews
August 23, 2019
service Eric is the best. He always goes above and beyond .Excellent service. Thank you Eric. Good enough reason to buy another new one when we need it. Eric is the best. He always goes above and beyond .Excellent service. Thank you Eric. Good enough reason to buy another new one when we need it. More
by junminwang
Verified CustomerEmployees Worked With
Eric Treibull
August 23, 2019
excellent service. Thanks Wayne and his staff Excellent service both from management and service. Thank you Wayne , Ted ,Alex, James, and Bob. Good enough reason to buy another car from you Ir Excellent service both from management and service. Thank you Wayne , Ted ,Alex, James, and Bob. Good enough reason to buy another car from you Irwin More
by steinchem
Employees Worked With
Wayne Schmid, Bob Hunter, James Reemts, Alex Aldarwish, Ted Mavritsakis
August 21, 2019
50,000 mile check up / service Overall the Rocklin Mercedes team goes above and beyond the call of duty. They provide great service. Pay attention to detail and are a pleasure to wo Overall the Rocklin Mercedes team goes above and beyond the call of duty. They provide great service. Pay attention to detail and are a pleasure to work with. More
by rdomingo
Employees Worked With
Wayne Schmid, James Reemts
August 20, 2019
flat tire the young man who put the paperwork together for me knew exactly what he was doing. I did not have to wait that long for the job to be completed. Tha the young man who put the paperwork together for me knew exactly what he was doing. I did not have to wait that long for the job to be completed. Thanks so much for your service. More
by JANET196604
Employees Worked With
forgot name but he was outstanding. Please check my last visit and locate his name please please please. Thank you very much!
August 18, 2019
Excellent experience I worked with Peter over the phone prior to going to the dealership. True to his word, he had me in and out in under two hours. Peter was professiona I worked with Peter over the phone prior to going to the dealership. True to his word, he had me in and out in under two hours. Peter was professional and and friendly. I felt good about buying the car from him. More
by nlpolani19
Employees Worked With
Zach Will, Peter Alexan
August 17, 2019
The worst experience ever Just don't go there unless you are buying a new car. Make sure that you have a date for everything they say th hey will do. They are horrible when it Just don't go there unless you are buying a new car. Make sure that you have a date for everything they say th hey will do. They are horrible when it comes to communication, so be aware of that. I won't recommend buying a used car there no matter how expensive. They will treat you like xxxx after you buy. James Reemts is an absolute xxxxxxx. If you have a problem, don't ever bother talking to him; talk to someone else. Just don't go there, find another dealer and safe yourself, money, time, and hassle. More
by rtcorleone
Employees Worked With
Bob Hunter, James Reemts, Zach Will, Mark Cornell
August 17, 2019
Amazing experience It was an excellent experience dealing with Mr Art Rose at MB of Rocklin. He explained the different deals, helped in figuring out a best one for me. It was an excellent experience dealing with Mr Art Rose at MB of Rocklin. He explained the different deals, helped in figuring out a best one for me. His friendliness and professionalism was the reason of doing business with MB Rocklin. More
by KSiddiqui
Employees Worked With
Arthur Rose
August 17, 2019
Mercedes Rocklin Service Dept. Exceptional service department with knowledgeable technicians and advisors - the best that I have experienced thus far after 43 years of owning Merced Exceptional service department with knowledgeable technicians and advisors - the best that I have experienced thus far after 43 years of owning Mercedes vehicles and using 6 different dealerships. More
by Rolandakcau
Employees Worked With
Eric Treibull
August 17, 2019
Great sales person I want say thank you for great deal.He is a very friendly and kind,honest person. Today we get our 2 nd Gls 450 2019. Alex made my day.We are so happy I want say thank you for great deal.He is a very friendly and kind,honest person. Today we get our 2 nd Gls 450 2019. Alex made my day.We are so happy.Thank you Alex for your amazing help.If u want buy car ask for him.He knows we you need. More
by Aziza
Employees Worked With
Alex Aldarwish, Andrew Ridge
August 13, 2019
Took care of everything I had problems with efficiency Very informative know their sprinters inside now took care of all my issues well. I highly recommend them for all Sprinter van repairs new and used. t Very informative know their sprinters inside now took care of all my issues well. I highly recommend them for all Sprinter van repairs new and used. the only place I'll go with my Sprinter van to get service besides AAA MasterTech More
by AAAMASTERTECH
Employees Worked With
Kevin , Greg Burnett
