Mercedes-Benz of Rocklin

Friendly staff I had a good experience with Alex from sale who helped to find the car that like and Michael who helped to get my car repaired. However when I wanted I had a good experience with Alex from sale who helped to find the car that like and Michael who helped to get my car repaired. However when I wanted to buy the car I was hoping to get a better deal. My friends could get a better deal from other dealerships. More

Piece of Mind I brought in my daughter's vehicle for maintenance, repair and some aesthetic work before going to college in Southern California. My service advisor I brought in my daughter's vehicle for maintenance, repair and some aesthetic work before going to college in Southern California. My service advisor made sure that the repairs were done properly and promptly and always advocates for me whenever their are questionable warranty issues. There are many things that I worry about my daughter leaving for college, however, I know that she is driving away with a dependable car that was well taken care of. More

Great Customer Service My car had been in the shop for a few days for the repairs needed, when the car was ready I was unable to leave my job that day to pick the car up dur My car had been in the shop for a few days for the repairs needed, when the car was ready I was unable to leave my job that day to pick the car up during service times. They drove the car to my office and retrieved the loaner car. I was able to continue seeing my patients and that made the whole experience above and beyond for me. My only wish was that my loaner car did not smell like cigarette smoke, especially being pregnant. More

pro, efficient service from Mike & team at Mercedes We came in on a family vacation about to head into the wilderness and our engine light & ABS lights went off. Mike was the most pro, friendly and effi We came in on a family vacation about to head into the wilderness and our engine light & ABS lights went off. Mike was the most pro, friendly and efficient service person I have ever dealt with and had us back on the road in 2 hours. Plus a car wash! 5 stars to everyone here. More

Outstanding, Caring Service Every single person I interacted with was fabulous! From the time I arrived to when the service was complete, courtesy and service focus was number o Every single person I interacted with was fabulous! From the time I arrived to when the service was complete, courtesy and service focus was number one. Michael is an outstanding relationship manager; simply great communication! Thank you so much! More

Mercedes lease Above and beyond my expectations just a great experience. Robby locates the exact car I wanted in southern cal & had it shipped up to Rocklin Above and beyond my expectations just a great experience. Robby locates the exact car I wanted in southern cal & had it shipped up to Rocklin More

Mercedes-Benz of Rocklin This dealership customer service and it’s service center are far and away the best I’ve ever dealt with in my 30 years of car ownership This dealership customer service and it’s service center are far and away the best I’ve ever dealt with in my 30 years of car ownership More

Consistently Great Service Friendly staff, knowledgeable and helpful. Wayne Schmid is excellent. He is always available and very responsive. I can even text him to ask for guida Friendly staff, knowledgeable and helpful. Wayne Schmid is excellent. He is always available and very responsive. I can even text him to ask for guidance on questions about service. More

Amazing service Always appreciate how well I’m treated. Eric really is a wonderful easy going guy, He always make sure I know exactly what going on with the service o Always appreciate how well I’m treated. Eric really is a wonderful easy going guy, He always make sure I know exactly what going on with the service of my car. I would recommend your dealership to my friends and family. You all go above and beyond to make the experience amazing. More

repair work I got a flat tire & brought the car in for service, the service was prompt, service agent was good and friendly, facilities are nice & comfortable. I got a flat tire & brought the car in for service, the service was prompt, service agent was good and friendly, facilities are nice & comfortable. More