Mercedes-Benz of Rocklin

Building a great relationship Always reliable, friendly and takes care of business. I rely on my service advisor and the dealership to protect my investment and at a fair price. I Always reliable, friendly and takes care of business. I rely on my service advisor and the dealership to protect my investment and at a fair price. I feel that the relationship that I have developed with the dealership and my service advisor is mutually important was earned. More

Great Experience I Drive from Ripon to Rocklin for the exceptional sales and service help I can only get at this dealership. Alex and Robby habe both taken the time a I Drive from Ripon to Rocklin for the exceptional sales and service help I can only get at this dealership. Alex and Robby habe both taken the time and went above and beyond to help meet my auto needs. The Finance crew has also went above and beyond to help me secure the rates I needed. More

James ! he is just awesome! James is the only reason i have been with benz over the years. no pressure sales, always accommodating even on his days off! he is just awesome! James is the only reason i have been with benz over the years. no pressure sales, always accommodating even on his days off! More

MB Rocklin Gave Me an Easy Breezy Car Purchase I submitted requests to 5 area MB dealerships for a specific vehicle. First one to find that vehicle wins. MB Sacramento had the vehicle but MB Rockli I submitted requests to 5 area MB dealerships for a specific vehicle. First one to find that vehicle wins. MB Sacramento had the vehicle but MB Rocklin retrieved it to make the initial vehicle inspection more convenient for me. 24 hours later I purchased my first MB. The sales process was very smooth and efficient. I gave them the price I needed (which was about $1,500 below ask). They agreed. Done. The only speed bumps were the trade-in value where they low-balled me (offered less than low Kelley Blue Book) and the finance department where they VERY aggressively pushed warranty and maintenance packages. Ultimately, MB Rocklin met the CarMax trade-in value and we managed to get out of the finance department before my husband and the finance rep came to blows. (Whew! It was getting close.) Overall, it was a positive experience. I am loving my new Certified Pre-Owned GLA 250 4Matic and hoping the service department experience is as positive as the sales experience...and that I don't need it often. More

Quick, efficient, courteous Mike was able to get the job done quickly and even came in at less than the original estimate. He kept me apprised all the way. Mike was able to get the job done quickly and even came in at less than the original estimate. He kept me apprised all the way. More

Check voice-activated navigation system. Michael Sliwa helped me. Mike is a very good instructor and patient problem-solver. We discovered that it is not the car that needs help, but it is th Michael Sliwa helped me. Mike is a very good instructor and patient problem-solver. We discovered that it is not the car that needs help, but it is the driver — me! We practiced giving the car instructions... though Mercedes still wants to give crazy directions occasionally. That probably can be fixed by my being more specific. Oh, never use the word “Mercedes” in general conversation while driving — or its all systems alert! I love this car and I have nothing but praise for this dealership - both sales and service. More

Battery comeback Was in for a major warranty job and a few days later had a new problem. Was not to happy about coming back in so soon. Guessing the service advisor Was in for a major warranty job and a few days later had a new problem. Was not to happy about coming back in so soon. Guessing the service advisor knew this and took great of me and the problem. Warranty repair #2 on a short time went well due him, the gal at the desk. Easy to see Scott knows his business and cars, just a really nice guy to boot. More

2005 Buick LeSabre Limited Antowan Alexan handled my internet purchase professionally. - He told the truth about everything and the car was delivered to my driveway being every Antowan Alexan handled my internet purchase professionally. - He told the truth about everything and the car was delivered to my driveway being every bit as clean and perfect as advertised. I'll purchase a $250,000 from him when that time comes. To The Stars! Rick More

so far so good I am overall pleased with the service I get from your Rocklin store, except for one thing: they are not washing Sprinter vans anymore, this is a servi I am overall pleased with the service I get from your Rocklin store, except for one thing: they are not washing Sprinter vans anymore, this is a service I used to get that I do miss. More

Always great Service as expected from a Mercedes service center. Car was ready on time as promised and it always seems as though they take extra care to make sure Service as expected from a Mercedes service center. Car was ready on time as promised and it always seems as though they take extra care to make sure you are satisfied. More