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Mercedes-Benz of Rocklin
Rocklin, CA
2,998 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,998 reviews
December 05, 2017
Service was great and expediant Service is always the best. Called about flat tire that I had changed by AAA that happened on a Sat. took to Firestone which is close to my house in Service is always the best. Called about flat tire that I had changed by AAA that happened on a Sat. took to Firestone which is close to my house in Lincoln. Needed a new tire they didn't have one they were not able to get until Tues. Called you from their parking lot.. It was late in the day Service took care of me ordered tire would have Mon afternoon at 3:00. Came in and was taken care quickly and out the door it was about $100. less then Firestone and you even washed my car. Should have just had you take care of it from the beginning but felt like I shouldn't drive too far on the temp tire. More
by 54PEGGYNITTO
Verified CustomerEmployees Worked With
Eric Treibull
December 04, 2017
Satisfied customer My excellent experience starts with Andy the greeter and ends with Service advisor Wayne I recommend anyone with a MBZ to this dealership for excellen My excellent experience starts with Andy the greeter and ends with Service advisor Wayne I recommend anyone with a MBZ to this dealership for excellent service More
by FARTHUR62
Employees Worked With
Andy and Matt , Wayne Schmid
December 03, 2017
Eric Treibull - Service Rep. Eric is a pleasure to work with. He explains all service to be done on my car and makes it easy for me to understand. Has a great attitude and alwa Eric is a pleasure to work with. He explains all service to be done on my car and makes it easy for me to understand. Has a great attitude and always pleasant. More
by SBJ17
Employees Worked With
Eric Treibull
December 01, 2017
Gas Smell Let me start by say Brandon is outstanding. My concern is that Through a recent service my car came back smelling of gas inside. They tried to address Let me start by say Brandon is outstanding. My concern is that Through a recent service my car came back smelling of gas inside. They tried to address the issue but it has now been 3 months and the car still has a smell of gas. I am hopeful that Mercedes will resolve this issue as that is why I purchased a Mercedes. Take care More
by gregorydmitchell
Employees Worked With
Brandon Stevens
November 28, 2017
Service Excellent service and workmanship but very pricey. Wayne Schmid provides superb customer service and I know I can trust him. I have worked with him fo Excellent service and workmanship but very pricey. Wayne Schmid provides superb customer service and I know I can trust him. I have worked with him for years. More
by hammer0
Employees Worked With
Wayne Schmid
November 28, 2017
MB of Rocklin never fails to impress Excellent maintenance service with an outstanding waiting area to continue business while you wait. Love my E class and will continue to purchase cars Excellent maintenance service with an outstanding waiting area to continue business while you wait. Love my E class and will continue to purchase cars from them in the future! Staff are kind, courteous and efficient! More
by sswsuzanne
Employees Worked With
Eric Treibull
November 28, 2017
Great service I had a very pleasant experience, they are courteous, friendly and helpful, no pressure, my sales rep. Tony was the best I recommend going and seeing I had a very pleasant experience, they are courteous, friendly and helpful, no pressure, my sales rep. Tony was the best I recommend going and seeing what they have to offer More
by tina95841
Employees Worked With
Robby Cochran, Tony Alexan
November 28, 2017
Customer centric I appreciate professionalism and knowledge of the service and sales teams at MBZ of ROCKLIN. The friendly staff are highly trained, willing to help, s I appreciate professionalism and knowledge of the service and sales teams at MBZ of ROCKLIN. The friendly staff are highly trained, willing to help, spend the time and able to answer questions there by solving customer needs. I remain very much greatful for my experience at this dealership. Look forward purchasing my next car soon 🙂 thank you! More
by GeorgeA
Employees Worked With
Frank Miranda, Chris Ramirez and James Gendreau at parts , John Nishita, Bob Hunter, Alex Aldarwish, Justin Watts
November 26, 2017
Pleasant experience The experience that I met with James, Vic and the team was very good, courteous and efficient. I will recommend my friends to buy a new Mercedes fro The experience that I met with James, Vic and the team was very good, courteous and efficient. I will recommend my friends to buy a new Mercedes from Mercedes-Benz of Rocklin. More
by henryhhlee
Employees Worked With
James Reemts, Vic Maharaj, Robby Cochran, Justin Watts
November 25, 2017
Excellent Service Experience The service writer made the whole service experience seamless. He made the appointment for a time that fit our schedule. All we had to do was drop o The service writer made the whole service experience seamless. He made the appointment for a time that fit our schedule. All we had to do was drop our car off and take the loaner car that waiting for us. The work was done in the time frame promised and we couldn’t be happier with the level of service we received. More
by cuz678
Employees Worked With
John Nishita, James Reemts
