Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

Mercedes-Benz of Rocklin

Overview Reviews (2,998)

Mercedes-Benz of Rocklin

Name: Mercedes-Benz of Rocklin
Address: 4747 Granite Dr, Rocklin, CA, 95677, US
Telephone: (916) 741-4236
Rating: 3.7

3.7

2,998 Reviews

4747 Granite Dr, Rocklin, California 95677

Directions Directions

Sales: (916) 741-4236

Service: (916) 741-4231

Parts: (916) 741-4232

Contact Dealership

Mercedes-Benz of Rocklin

Rocklin, CA

Overview

Reviews

3.7

2,998 Reviews

Call Dealership (916) 741-4236

View Awards

4747 Granite Dr

Rocklin, CA

95677

Directions

3.7

2,998 Reviews

Write a Review

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

Overview Reviews (2,998)

Contact Mercedes-Benz of Rocklin

Sales: (916) 741-4236

Service: (916) 741-4231

Parts: (916) 741-4232

Call (916) 741-4236

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

customer service buying experience car service sales person warranty professional helpful phone call

By Type

Showing 2,998 reviews

May 23, 2022

SALES VISIT - NEW

They were very customer-centric, from first discussion through to delivery, making sure all my questions were answered about the car itself as well as the whole transaction. through to delivery, making sure all my questions were answered about the car itself as well as the whole transaction. More

by kp.kandalaft

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Michael Lazara

Report | Print

May 23, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review. Enjoy your beautiful new Mercedes Benz!

May 23, 2022

SERVICE VISIT

Micheal G is amazing definitely an asset to service team. He goes above and beyond great customer service. team. He goes above and beyond great customer service. More

by LMURRAY408

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Employees Worked With

Michael Gallagher, Fadi Sawah

Report | Print

May 24, 2022 -

Mercedes-Benz of Rocklin responded

We agree! We're lucky to have Michael. Thank you for the great review~

May 21, 2022

SERVICE VISIT

Eric - Al and I have appreciated your service through the years. THANK YOU for your kindness - and your care and expertise. years. THANK YOU for your kindness - and your care and expertise. More

by marciamaloneygibson

Customer Service

Friendliness

Recommend Dealer

Yes

Employees Worked With

Eric Treibull

Report | Print

May 24, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for your business!

May 20, 2022

SALES VISIT - NEW

Michael is the best. Very professional and listened to what i want specifically in the car what i was looking for. I love my new Glc. Very professional and listened to what i want specifically in the car what i was looking for. I love my new Glc. More

by cgs2726@yahoo.com

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Chris, Michael Jackson

Report | Print

May 24, 2022 -

Mercedes-Benz of Rocklin responded

Thank you! Enjoy your beautiful new Mercedes Benz GLC!

May 20, 2022

SERVICE VISIT

Excellent my car is driving very smooth and quiet I am very pleased with the service very pleased with the service More

by bebe2miller

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Michael Gallagher

Report | Print

May 24, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

May 20, 2022

SERVICE VISIT

I have had the best experience working with John nishida. He is knowledgeable, caring and courteous He is knowledgeable, caring and courteous More

by ladanx

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

John Nishita

Report | Print

May 24, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to recognize John with a 5 star review!

May 19, 2022

SERVICE VISIT

The customer service is absolutely horrible. Nothing is done as promised and to get anything done you have to be your own advocate Nothing is done as promised and to get anything done you have to be your own advocate More

by stacyls2019

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Alex in sales , John Nishita, Tony Alexan

Report | Print

May 20, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We're sorry to hear your experience has not been satisfactory. Please contact our sales manager, Justin, at 916.567.4300 if you would like to discuss your concerns.

May 18, 2022

SERVICE VISIT

The service was quick and efficient and the team is lovely! I drive by a closer dealership almost daily but will always come to this dealership because of the excellent service. lovely! I drive by a closer dealership almost daily but will always come to this dealership because of the excellent service. More

by JEEPBABY00

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Michael Gallagher

Report | Print

May 19, 2022 -

Mercedes-Benz of Rocklin responded

We're lucky to have a great service team! Thank you for your business~

May 18, 2022

SERVICE VISIT

Great service. Happy with my repair. My service advisor Eric was helpful and responsive. Car was ready when promised and the price was fair. Happy with my repair. My service advisor Eric was helpful and responsive. Car was ready when promised and the price was fair. More

by mike.p

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eric Treibull

Report | Print

May 19, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to recognize Eric with a 5 star review!

May 16, 2022

SERVICE VISIT

Very friendly and Eric was great, I’ll recommend this dealership to everyone I know. dealership to everyone I know. More

by RITECAR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eric Treibull

Report | Print

May 17, 2022 -

Mercedes-Benz of Rocklin responded

We appreciate the recommendation and we appreciate your business!

Mercedes-Benz of Rocklin

Mercedes-Benz of Rocklin Awards Awards

Showing 2,998 reviews

Map and Directions to Mercedes-Benz of Rocklin