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Mercedes-Benz of Rocklin

Rocklin, CA

4.4
3,565 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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4747 Granite Dr

Rocklin, CA

95677

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Showing 3,565 reviews

February 26, 2019

This was the best buying experience yet. Easy in. Easy out. Got what I wanted. Friendly people and good experience. Tony stayed extra late for me so I could come on my schedule. More

by bairds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alexan, Andrew Ridge
Feb 27, 2019 -

Mercedes-Benz of Rocklin responded

We're lucky to have a great team that will do their best to provide first class service! Thanks for the nice review.

February 26, 2019

Thank you Wayne took care of scheduling and service easily and quickly for me, which eases my stress considerably. My car runs perfectly again. Thank you Wayne! More

by SMCMAHON55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Feb 27, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for recognizing Wayne with a 5 star review!

February 23, 2019

Sprinter service Very friendly and attentive service. Did have to wait an extra day for service to be completed. Liked the Uber service back and forth from home. Greg More

by RANOR19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Feb 27, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We know your time is valuable and we apologize for any inconvenience. Please let us know how we can help you in the future.

February 23, 2019

Great Service, as always!!! Always great service...........and great car....!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...It's my 5th MB and I'll be back.......The service dept. under Wayne More

by FJACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid, James Reemts, Vic Maharaj, Andrew Ridge
Feb 27, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for your loyalty to Mercedes Benz of Rocklin! We appreciate your business and we appreciate the nice review~

February 22, 2019

Great Employees The entire staff was so helpful and courteous. From ordering the part and then having it installed, everyone was great. Once my car was ready, the s More

by CAROLYN.LAESSIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Feb 22, 2019 -

Mercedes-Benz of Rocklin responded

We are fortunate to have an amazing service team at Mercedes Benz of Rocklin! Thanks for your business and thanks for the 5 star review~

February 22, 2019

Great exoeribce They totally took good care of me and my car and I really appreciate the loaner being as nice a car as my own car. Always feel like they care. More

by CINDYLS1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Feb 22, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for the great review! We appreciate your business and will be happy to help you again~

February 22, 2019

Everyone was so helpful and nice Natalie spent all the time I needed assisting me with my new purchase. Everyone in the service department was helpful and courteous. I appreciated the More

by shirley5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Leatherman
Feb 22, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for recognizing Natalie with a 5 star review! We appreciate your business and will be happy to help you in the future.

February 21, 2019

Greg was awesome! I was recently in to have my dreaded EPA smog system repaired on my 2011 Spinter Van and I received great service from Greg. I had been all over the I More

by RMALICKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Feb 22, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for taking the time to let us know Greg provided you with first class service. Our goal is your complete satisfaction. We appreciate your business and will be happy to help you in the future.

February 21, 2019

Service with concerns is the best way to discribe Eric’s attention to detail and followthrough. I originally came in because my battery had failed. Eric went out of his wa More

by SHANSON1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Feb 21, 2019 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to recognize Eric and his efforts to provide you with first class service! We sincerely appreciate your business and will be here to help you should you need it in the future.~

February 20, 2019

Great Service, Knowledgeable Staff I needed a new set if tires for my 2015 C300 4-Matic. I checked around with the local tire centers and none of them had the OEM tires in stock, howev More

by Lew H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty
Feb 21, 2019 -

Mercedes-Benz of Rocklin responded

Thanks for the 5 stars, Lew. We appreciate you taking the time to tell your service experience.

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