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Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

June 05, 2017

Excellent Just bought my 8th MB, and 3rd from MB of Rocklin.....looking forward to my 9th...! And have been very happy with the after-purchase follow up and ser More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens, John Nishita, Colby Novielli, Nick Marquardt
Jun 22, 2017 -

Mercedes-Benz of Rocklin responded

Congratulations on the purchase of your new Mercedes-Benz! That is very awesome that this I your 8th Mercedes and your 3rd one from our dealership. It really means the world that you continue to use us for your sales needs. Thank you for choosing us and we look forward to serving you when it is time for the 9th vehicle! -Victoria Roth: Customer Relations Manager.

June 04, 2017

Car service Excellent service by Greg. He made my experience easy and simple. I appreciate his attention to detail. I will certainly take my car back to this deal More

by george.olcomendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jun 19, 2017 -

Mercedes-Benz of Rocklin responded

Your recommendation means the world to us and especially to Greg. We are so pleased to hear that he took such wonderful care of you and that you will see him in the future for your vehicles service needs. Thank you for taking the time to share such a great experience with us and we look forward to serving you again. -Victoria Roth: Customer Relations Manager.

June 03, 2017

Excellent service Everyone was pleasant. Quick service, with updates. Refreshments, and a variety of places to relax and wait. John was quick to address my repair and More

by hanaways87
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Nishita
Jun 19, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for choosing us for your service needs! John is outstanding and we are so lucky to have him on our service team here. He really takes the time to make sure his clients are comfortable and know what they are being charged for. Thank you for taking the time to share your experience and we look forward to serving you again in the future. -Victoria Roth: Customer Relations Manager.

June 03, 2017

Excellent customer service Mercedes Rocklin has been servicing my cars for years, usually with the help of Branden. I have always been treated well at service visits by Brancen More

by rogershops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens
Jun 19, 2017 -

Mercedes-Benz of Rocklin responded

Brandon is the best. He really takes his time with all of his clients and makes sure that his clients leave knowing exactly what was done to the vehicle. We are very fortunate to have him on our service team. It really warms our hearts to know that you keep coming back to him for your servicing needs. Thank you for taking the time to share your experience with us! -Victoria Roth: Customer Relations Manager.

June 01, 2017

Car Tint this time I love going back to MB Rocklin they always provide EXCELLENT SERVICE, it maybe buying a car, servicing my car or just a minor issues. They are always More

by BELLAROSE2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew -Finance Officer, Lisa Brown, Greg Burnett, John Nishita
Jun 19, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to share your experience with us. It really means the world to us that you are able to recommend us to your friends and family. Our staff really strives to bring the best of the best service and we are pleased to see this being carried out with you. We look forward to serving you again in the future! -Victoria Roth: Customer Relations Manager.

May 31, 2017

Unprofessional and horrible customer service No follow through on agreements, lack of attention to detail. No regard and respect for customer time. No explanation of documents. Had to advocate fo More

by cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Will
May 30, 2017

Excellent I would like to take a moment and thank Mr. Greg Burnett. He is very professional, polite, and helpful. He patiently listened to my concerns and tried More

by RSIANATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jun 07, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for choosing us for your service needs! Greg really works and strives to bring the best of the best service and to make sure his clients are as comfortable and informed as possible when their vehicles are here. We are so lucky to have him. We thank you for taking the time to write this review and we look forward to serving you again in the future, -Victoria Roth: Customer Relations Manager.

May 30, 2017

Perfect experience My wife and I found a car online that was located in Rocklin so we drove 2 hours to look at what we felt would be a great addition to our family. Neve More

by terrijeppesen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jackson
Jun 07, 2017 -

Mercedes-Benz of Rocklin responded

Congratulations on the purchase of your new Mercedes-Benz! We hope you and your family are enjoying the car immensely. I am so happy to hear that we had the perfect car for you and that Brian was able to get a great deal and get things figured out quickly. Thank you for taking the time to share your experience with us and we look forward to serving you again in the future. -Victoria Roth: Customer Relations Manager.

May 29, 2017

Excellent Sevice Follow through from Wayne was excellent. Thorough evaluation, diagnostics and repair completed by the service Team at Mercedes Benz of Rocklin. Than More

by KDWILLIAMS007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jun 07, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to write this review and share your experience with us. It really means the world to us and to Wayne that you are able to recommend us to your friends and family. Wayne is wonderful and we are very lucky to have him on our service team here. We look forward to serving you again in the future. -Victoria Roth: Customer Relations Manager.

May 28, 2017

Always treated well by Greg I had made it out relatively quick and gave me a great deal. I'm always thankful and gracious to go to this dealership. As he always treat me well. A More

by PAPEPATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jun 07, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to write such a wonderful review! Greg is the best and we are very lucky to have him on our sprinter team here. He really takes the time to make sure all of his clients leave happy and informed. Thank you for choosing our dealership and Greg for all of your sprinter service needs. -Victoria Roth: Customer Relations Manager.

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