
Mercedes-Benz of Rocklin
Rocklin, CA
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Service evaluation and review Carolyn Jackson is always friendly, courteous and ready to assist me with issues that I may have with my vehicle. My last visit concerned the locking Carolyn Jackson is always friendly, courteous and ready to assist me with issues that I may have with my vehicle. My last visit concerned the locking system on the back hatch of my SUV, it required several visits. However, she worked with me until the issue was resolved. More
Third time repeat customer The best way to explain the sales experience at MB of Rocklin is by telling everyone that we've leased our last three vehicles through them over the p The best way to explain the sales experience at MB of Rocklin is by telling everyone that we've leased our last three vehicles through them over the past three years; that should say something about great they are considering how much competition there is in the car industry. We are always treated with respect. They definitely jumped through hoops on our most recent lease. We experienced some service and warranty issues in the first week however their service and sales department did everything in their power to make things right, and they definitely came through as expected. Thanks again MB of Rocklin! More
MB Lease Both Randy and Chad put in a lot of effort to find the perfect car for us at the right price. They are fantastic and easy to work with. Both Randy and Chad put in a lot of effort to find the perfect car for us at the right price. They are fantastic and easy to work with. More
Mercedes Benz Rocklin, CA is an awesome dealership Mercedes Benz Rocklin, CA Service Dept is an awesome dealership. Mercedes Benz Rocklin, CA Service Dept is an awesome dealership. Mercedes Benz Rock Mercedes Benz Rocklin, CA Service Dept is an awesome dealership. Mercedes Benz Rocklin, CA Service Dept is an awesome dealership. Mercedes Benz Rocklin, CA Service Dept is an awesome dealership. More
New car purchase Staff was very knowledgeable and able to answer all technical questions to my satisfaction. Extremely low pressure sales. Their willingness to make a Staff was very knowledgeable and able to answer all technical questions to my satisfaction. Extremely low pressure sales. Their willingness to make a deal that worked for the customer was surprising. Large inventory with deep selection of available options. The one con was after striking a deal with finance we then went sign the final papers where a maintenance agreement was offered. The maintenance agreement drove the monthly payment up by nearly $100. More
Great Service I gave a 5 star rating because I am very satisfied for the way they worked with me and the great deal they gave me. I am very happy with my purchase a I gave a 5 star rating because I am very satisfied for the way they worked with me and the great deal they gave me. I am very happy with my purchase and Alex was very helpful! More
Great experience and great deal. Picked up my c43 and very happy. James was great to work with and very knowledgebale. Would recommend this dealership to anyone lo and great deal. Picked up my c43 and very happy. James was great to work with and very knowledgebale. Would recommend this dealership to anyone looking for a mercedes More
Excellent Service We had an excellent service experience. Mike always gives us a great service experience. He is wonderful to work with and always meets our expectation We had an excellent service experience. Mike always gives us a great service experience. He is wonderful to work with and always meets our expectations. The customer service is amazing. More
blindsided me with expensive fee to find no problems!!! Be sure to ask lots of ?'s. there labor cost are way too high!! Did an hour of Diagnostic work and found no problems!!, but there is a problem!!! Thi Be sure to ask lots of ?'s. there labor cost are way too high!! Did an hour of Diagnostic work and found no problems!!, but there is a problem!!! This is stealing!!! More
Greg B. the Best of the Best! I purchased a 2016 C300 had some problems with the performance of the vehicle. Greg B. was my service technician. He has always gone over and above to I purchased a 2016 C300 had some problems with the performance of the vehicle. Greg B. was my service technician. He has always gone over and above to resolve the issues with my vehicle every time I've taken my vehicle in for repairs. Greg has always greeted me with kindness and a smile at 7:30 am (what a great guy). No matter what the problems with the car, I walk away knowing Greg gave his absolute best to resolve the issues. He always add that extra spice, by having my car in immaculate condition upon pick up. Greg is truly the best of the best, most importantly my husband feels the same way about him. More