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Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

May 28, 2017

Service evaluation and review Carolyn Jackson is always friendly, courteous and ready to assist me with issues that I may have with my vehicle. My last visit concerned the locking More

by MSFORTUNE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Jackson
Jun 07, 2017 -

Mercedes-Benz of Rocklin responded

Carolyn is wonderful! She really takes the time to understand her clients needs and concerns with their cars. She wants to make sure that everyone is well informed and can leave knowing that their car was fixed. I am very happy to see that she took such great care of you. Thank you for taking the time to write this review and we look forward to serving you again in the future! -Victoria Roth: Customer Relations Manager.

May 28, 2017

Third time repeat customer The best way to explain the sales experience at MB of Rocklin is by telling everyone that we've leased our last three vehicles through them over the p More

by grouticus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Jackson, Aaron Thetford, Ali Hoff
Jun 07, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to write this review! It really means the world to us that you keep coming back to our dealership to lease your new cars. Ali and Aaron really work towards getting their clients the best deal that they are able. And it pleases us to hear that we were able to get the best deal and get things figured out. We look forward to serving you again in the future! -Victoria Roth: Customer Relations Manager.

May 24, 2017

MB Lease Both Randy and Chad put in a lot of effort to find the perfect car for us at the right price. They are fantastic and easy to work with. More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Shomon, Chad Wessling
Jun 07, 2017 -

Mercedes-Benz of Rocklin responded

Congratulations on the purchase of your new Mercedes-Benz! I am so please to hear that Randy and Chad helped you and found the perfect car a the right price. They are really wonderful and such assets to our sales team. Thank you for taking the time to write this review and we look forward to serving you again in the future! -Victoria Roth: Customer Relations Manager.

May 19, 2017

Mercedes Benz Rocklin, CA is an awesome dealership Mercedes Benz Rocklin, CA Service Dept is an awesome dealership. Mercedes Benz Rocklin, CA Service Dept is an awesome dealership. Mercedes Benz Rock More

by gregorythompsonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid, James Reemts
May 19, 2017

New car purchase Staff was very knowledgeable and able to answer all technical questions to my satisfaction. Extremely low pressure sales. Their willingness to make a More

by mwf61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reemts, Alex Aldarwish
Jun 07, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to write this review! Alex and James are the best and we are so very lucky to have them on our sales team. Congratulations and I hope you are enjoying the car immensely! If there is anything I can help you with, please feel to contact me and I would be happy to help. -Victoria Roth: Customer Relations Manager.

May 15, 2017

Great Service I gave a 5 star rating because I am very satisfied for the way they worked with me and the great deal they gave me. I am very happy with my purchase a More

by liviu_feceu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Aldarwish
May 31, 2017 -

Mercedes-Benz of Rocklin responded

Alex is the best! he always works to make sure the best deal is given to his clients and that they are totally happy with their purchase. He always strives to bring the best of the best experience and we are so pleased to see that his goals were exceeded. Congratulations on the purchase of your new Mercedes-Benz! We look forward to serving you in the future. -Victoria Roth: Customer Relations Manager.

May 14, 2017

Great experience and great deal. Picked up my c43 and very happy. James was great to work with and very knowledgebale. Would recommend this dealership to anyone lo More

by miker5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reemts
May 31, 2017 -

Mercedes-Benz of Rocklin responded

Congratulations on the purchase of your new Mercedes-Benz! James is a wonderful salesman and he really works o make sure everything is taken care of. We are very lucky to have him on our sales team here. Your recommendation means the world to us as well! Thank you for taking the time to write this review and we look forward to serving you again in the future. -Victoria Roth: Customer Relations Manager.

May 14, 2017

Excellent Service We had an excellent service experience. Mike always gives us a great service experience. He is wonderful to work with and always meets our expectation More

by KIMJUDGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Esparza
May 31, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to write such a wonderful review! Mike is truly amazing and he really makes sure all of his clients leave happy with everything taken care of. He really prides himself on his customer service and always brings the best of the best service. Congratulations on the purchase of your new Mercedes-Benz! I hope you are enjoying the car immensely. -Victoria Roth: Customer Relations Manager.

May 13, 2017

blindsided me with expensive fee to find no problems!!! Be sure to ask lots of ?'s. there labor cost are way too high!! Did an hour of Diagnostic work and found no problems!!, but there is a problem!!! Thi More

by vino.wino.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Burnett
May 10, 2017

Greg B. the Best of the Best! I purchased a 2016 C300 had some problems with the performance of the vehicle. Greg B. was my service technician. He has always gone over and above to More

by jackieosbornee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
May 24, 2017 -

Mercedes-Benz of Rocklin responded

That is such a wonderful thing to hear! Greg really puts forth all his efforts in making sure his clients leave happy and informed. He is such an asset to our service team and we are very lucky to have him here. On behalf of Greg and all of us here at Mercedes-Benz of Rocklin, we look forward to serving you in the future! -Victoria Roth: Customer Relations Manager.

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