Mercedes-Benz of Rocklin

360E 2014 Station Wagon Rocklin, Walnut Creek and SanLuis Obispo dealerships are all (5) star. In Rocklin, buying the leased car was handled well as they were the original Rocklin, Walnut Creek and SanLuis Obispo dealerships are all (5) star. In Rocklin, buying the leased car was handled well as they were the original lessors together with the MercedesBenz Financial department handling the financial data that was on record as to my current lease. The car is the safest to drive with high tech features, excellent gas mileage and comfortable. Car is a pleasure to drive. More

Excellent! Wonderful customer service and communications at all times. Provided loaner so that I did not have to rent a car. Helpful staff from start to finish. Wonderful customer service and communications at all times. Provided loaner so that I did not have to rent a car. Helpful staff from start to finish. More

great service Have been going to Rocklin Mercedes for years and the service advisor Wayne has always taken care of my cars in a professional manner. No matter how s Have been going to Rocklin Mercedes for years and the service advisor Wayne has always taken care of my cars in a professional manner. No matter how small a problem or large it is taken care of and the knowledge and courtesy he has shown me are exceptional. More

Amazing quick service! Working with Nick was wonderful. He was professional, kind, knowledgeable, and we were in and out quickly with my beautiful Mercedes! I would recomm Working with Nick was wonderful. He was professional, kind, knowledgeable, and we were in and out quickly with my beautiful Mercedes! I would recommend Nick, and MB of Rocklin. They truly exceeded our expectations. Thank you! More

A simple adjustment and lost is found! Brought the car back as after the initial alignment the steering wheel was off center. Simple 30 min adjustment.....AND, the technician had found the Brought the car back as after the initial alignment the steering wheel was off center. Simple 30 min adjustment.....AND, the technician had found the tool out of my tool kit he had misplaced at the first visit. All is now good. More

Customer service The. customer service was awesome. I was kept informed of what was needed to be done with my car after review. Wayne Schmid was a great communicator! The. customer service was awesome. I was kept informed of what was needed to be done with my car after review. Wayne Schmid was a great communicator! More

Acquired another new vehicle on a three year lease The principal reason that I have been such a loyal customer of the dealership for the last 10+ years is James Reemts. He extremely professional and a The principal reason that I have been such a loyal customer of the dealership for the last 10+ years is James Reemts. He extremely professional and a wonderful guy to do business with. I also need to mention Wayne in your service department who has been service advisor for many years. He is also a tremendous asset to your company. More

attention to detail this was a normal first year maintenance. it went like clockwork. however, i asked about two issues. a clunking when going into reverse and a clickin this was a normal first year maintenance. it went like clockwork. however, i asked about two issues. a clunking when going into reverse and a clicking noise in the dash soon after the car started. what was special. typically a service assistant tells you what the mechanic found or thinks. not at rocklin. i was escorted to the service bay and the mechanic sat me the driver seat and asked me to detail what was happening. nice. the clunking noise was because i was not releasing the park brake when moving in reverse. the dash noise looks to be the air system adjusting the vents and air flow. first time i ever was given a one on one with the service specialist to listen to my issues. thanks rocklin. More