Mercedes-Benz of Rocklin

Tire issue As always, Brandon rocks. We currently own 3 MB cars and have become dealer loyal. Always straight up advice and spot on service. Brandon is an extrem As always, Brandon rocks. We currently own 3 MB cars and have become dealer loyal. Always straight up advice and spot on service. Brandon is an extremely knowledgeable and very honest and to the point....refreshing! More

go to mb rocklin i enjoy having my car serviced in mb of rocklin. the service dept esp Carolyn Jackson is very pleasant and knowledgeable. the coffee in the cafe is wo i enjoy having my car serviced in mb of rocklin. the service dept esp Carolyn Jackson is very pleasant and knowledgeable. the coffee in the cafe is wonderful. the staff are polite, courteous and efficient. More

service department I always have a great experience at the Rocklin service department. Wayne is great, and my car is always so clean when I pick it up. I always have a great experience at the Rocklin service department. Wayne is great, and my car is always so clean when I pick it up. More

Another great experience I was starting to look for a new car. I reached out to James and let him know I couldn't find what I wanted. He told me he could find it, which I do I was starting to look for a new car. I reached out to James and let him know I couldn't find what I wanted. He told me he could find it, which I doubted and I didn't want to order a car. I told him what I can do on price and he did his magic and found the exact car I wanted. James Reemts and the folks in the finance department are the best. I refer all my clients and friends to James and the Rocklin location. So far I have had three people buy from James and everyone says the same thing about him.....he is great. (My daughters are pretty thrilled with the hot chocolates and mochas as well) More

Glow plugs One of my glow plugs went out again on my Sprinter . Greg in service was fast and helpful as always. I was not happy about the unexpected repair, bu One of my glow plugs went out again on my Sprinter . Greg in service was fast and helpful as always. I was not happy about the unexpected repair, but Greg took care of me ! More

I feel valued and I trust my service advisor Carolyn My service advisor is personable and trust worthy. When I take my ML350 for Maintenence Carolyn explains everything thoroughly. She makes sure that I My service advisor is personable and trust worthy. When I take my ML350 for Maintenence Carolyn explains everything thoroughly. She makes sure that I get my car in a timely manner and clean. I could go to MB in El Dorado Hills but I am happy with MB in Rocklin and I will remain a loyal customer. Isabel Castro More

Excellent service I have been in Several MB across the country and my experience overall is great but, MB Rocklin surpasses any previous experience. Gentle professiona I have been in Several MB across the country and my experience overall is great but, MB Rocklin surpasses any previous experience. Gentle professionals who will do everything in their power to make your problems their priority. Just the best service ever! More

Trouble with ignition system solved efficiently The service center, in particular, Wayne Schmidt, has been excellent for our Mercedes needs since 2009. We have a "classic Mercedes" now and it has r The service center, in particular, Wayne Schmidt, has been excellent for our Mercedes needs since 2009. We have a "classic Mercedes" now and it has required very little care. However, when the tune-ups, repairs, check ups are needed, Wayne is always mindful of our time (3 hour round trip) and concerns. More

Exceptional issue handling I think it is a pleasure to work with the folks at mercedes benz (Rocklin). Very professional, courteous folks who take time to understand your proble I think it is a pleasure to work with the folks at mercedes benz (Rocklin). Very professional, courteous folks who take time to understand your problem and dont rip your pockets because the dealership wants to make a quick buck. They followed up on my concerns and made sure they were addressed and that I was a satisfied customer. More

Great Experience The whole process from start to finish was very easy Nick Marquardt was great very efficient. Will purchase next car with Nick Marquardt this year. The whole process from start to finish was very easy Nick Marquardt was great very efficient. Will purchase next car with Nick Marquardt this year. More