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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

January 20, 2017

Excellent experience! From the moment we arrived through delivery and then beyond, our experience has been wonderful. Highly recommend MB of Rocklin. Their entire team More

by mckayphotography
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demi LeMarquand, Mung Nguyen
Jan 25, 2017 -

Mercedes-Benz of Rocklin responded

Your recommendation means the world to us! Thank you so much for writing this kind review and recommending us to your friends and family. We pride ourselves in our sales team and how wonderful and caring they are towards their customers. They are here to meet all of their clients needs and wants in finding the perfect car. Congratulations on the purchase of your new Mercedes-Benz! -Victoria Roth: Customer Relations Manager.

January 20, 2017

Owner Excellent service and follow through was called over the phone and had the best service Followed through after we get the car by calling to see if More

by mayzmatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service jermey , James Reemts
Jan 25, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to write this review and share your sales experience with us! James is great and always makes sure to follow through with his clients to know that everything is still going great with the car. He wants to make sure all of his clients receive the best of the best customer experience. Congratulations on the purchase of your Mercedes-Benz! -Victoria Roth: Customer Relations Manager.

January 18, 2017

No Hassle Deal Worked out wants and needs with James before I ever set foot in the dealership. Was up front with how much I wanted to pay and he found the car we More

by drhrbrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reemts
Jan 25, 2017 -

Mercedes-Benz of Rocklin responded

Thank you Randy for writing this wonderful review! James is an absolute asset to our sales team and he is always working to make sure everyone of his clients needs are being met. We are so pleased to hear that he was able to find the right car in your budget even before you actually came to the dealership! Congratulations on the purchase of your new Mercedes-Benz! -Victoria Roth: Customer Relations Manager.

January 18, 2017

service cd player i have had to bring the car in several times lately, but frankly, the car has been almost maintenance free, and your service center is tops in the sac More

by CHRISTY.CLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jan 25, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for choosing us for your vehicles service needs! It really means the world to us and Greg that you had such a wonderful experience here. He really tries his absolute best to make sure he fits his clients needs and is able to get the car in and out in a decent amount of time. Thank you for taking the time and writing this review! -Victoria Roth: Customer Relations Manager.

January 15, 2017

Great Experience I worked out the car and details with Jeremy by email and my wife and I went to pick it up. However, the car had been already purchased so he managed More

by jfoote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Drebin
Jan 25, 2017 -

Mercedes-Benz of Rocklin responded

Congratulations on the lease of your new Mercedes-Benz! That is very exciting that Jeremy was able to get you a more expensive model for the price that you already worked out. He is a wonderful salesmen and always brings the best of the best service to his customers. I hope you are enjoying your new car immensely! -Victoria Roth: Customer Relations Manager.

January 14, 2017

Top notch Mercedes Rocklin, more specifically , Greg. He did a great job getting my car to me fast and prompt. I go here all the time for my car issues. More

by MATT_7832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jan 17, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for choosing us and Greg for all of your service needs! Greg is wonderful and we are so lucky to have him here on our service team. He is always prompt and make sure his clients know everything that is going on. Thank you for sharing your experience with us. -Victoria Roth: Customer Relations Manager.

January 14, 2017

Excellent service The service center is about as well run as a fine tuned clock. Brandon is always very easy to deal with accurate with his estimate of time and expense More

by deancannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stevens
Jan 25, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to share your experience with us! I am happy to hear that Brandon takes such great care of you. He really tries to make sure all of his customers are well informed with time and how much the service is going to be. We are very lucky to have him! -Victoria Roth: Customer Relations Manager.

January 12, 2017

disappointed Over all just disappointed with the level of service at this location. From my car being "lost"to told that parts must of flown off of my car while dr More

by ONERBG77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Burnett
January 12, 2017

Top-Notch This is my first lease with Mercedes-Benz of Rocklin. The service from the beginning to the end was a great experience. They quickly understood what m More

by KR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ridge, James Reemts, Colby Novielli
Jan 17, 2017 -

Mercedes-Benz of Rocklin responded

Congratulations on the lease of your new Mercedes Benz! We are so pleased to hear about your experience and how well our sales staff took care of you. James always makes it a goal to find the best car at the right price and to always make the car buying process a hassle free one. Thank you so much for taking the time to write this review and I hope your enjoying your new car immensely! -Victoria Roth: Customer Relations Manager.

January 12, 2017

I just had the clear wrap around bra put on after purchase. I was happy with the procedure. I was given a loaner since the job needed to cure. I didn't have anything else done at the time. More

by maywmah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita
Jan 17, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for taking this time to write this review and share your experience with us! John makes sure that his clients are taken care of and that they have a means to get around when there car is getting something done. Congratulations on the purchase of your new Mercedes Benz! -Victoria Roth: Customer Relations Manager.

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