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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

December 29, 2016

Service needs Greg did an excellent job of taking care of us. He listened to our wants and needs and took care of all of them in a timely manner. More

by SDAVIS8314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jan 02, 2017 -

Mercedes-Benz of Rocklin responded

Greg is wonderful! He always strives to bring the best of the best service to each and everyone of is clients. We are pleased to hear about this visit and that his goals for himself have been met and exceeded. Thank you so much for taking the time to write this review and share your experience with us. -Victoria Roth: Customer Relations Manager.

December 29, 2016

Awesome The whole team was great. There was a payoff difference on my contract and was told not to worry that it would be taken care off. This is my 3rd new v More

by Ferrari4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Emerson
Jan 02, 2017 -

Mercedes-Benz of Rocklin responded

We thank you for choosing us for all of your car purchasing needs! Tom is a wonderful sales person and he always make sure that his clients are well taken care of. Congratulations on the purchase of your 3rd new Mercedes Benz! That is wonderful and we hope you are enjoying the car immensely. -Victoria Roth: Customer Relations Manager.

December 27, 2016

Excellent Customer Service I have always had wonderful customer service at Mercedes Benz of Rocklin. The service staff is always helpful. Especially Carolyn Jackson. She goes More

by LZidek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Jackson
Jan 02, 2017 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to write this review and share your experience with us! It means the world to us and Carolyn that he efforts to make the best service experience possible, have been noticed. She is truly fantastic and we are so lucky to have her on our service team here. We look forward to you visiting us again! -Victoria Roth: Customer Relations Manager.

December 26, 2016

Great experience from start to finish We have never owned a Mercedes before and actually came in to the dealership to compare a GLA 250 with a BMW X1. We were given just the right amount More

by PediRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We can't say enough good things about James and Colby. They're great ambassadors for Mercedes., James Reemts, Mahmoud "Mike" Sulman, Randy Shomon, Colby Novielli
Jan 02, 2017 -

Mercedes-Benz of Rocklin responded

Congratulations on the purchase of your new Mercedes Benz! The GLA is a great car and we are so pleased to see that you are enjoying it. Our sales staff makes sure that every client is comfortable and that they have a no pressure buying experience. Thank you for sharing your experience with us! -Victoria Roth: Customer Relations Manager.

December 26, 2016

EXCELLENT CUSTOMER SERVICE I had an excellent experience with Mercedes of Rocklin. From the first time I started researching a new vehicle until the moment I signed the paperwo More

by khendersonusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demi also went above and beyond to help make the car buying experience delightful., Michael Esparza
December 21, 2016

Dealership experience I was welcomed by the sales representative, Mung. He understood our needs and budget. He showed us the cars which could meet our needs. Service assis More

by sranrupinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita, Bob Hunter, Randy Shomon, Mung Nguyen
Dec 28, 2016 -

Mercedes-Benz of Rocklin responded

Congratulations on the purchase of your new Mercedes Benz! That is very exciting and I am happy to see that Mung found the perfect car for your needs and budget. I hope you are enjoying your new car! Thank you for writing this review and sharing your experience with us. -Victoria Roth: Customer Relations Manager.

December 19, 2016

Great customer service Buying a new car is always a hassale in regards to what is expected from both party (the dealer and the buyer)! Not at Rocklin Mercedes! I received am More

by Charmasia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Aldarwish
Dec 28, 2016 -

Mercedes-Benz of Rocklin responded

Congratulations on the purchase of your new Mercedes! Alex is a wonderful salesmen and he is always striving to make the car buying process a simple and easy one. We are so pleased to see that his goals were upheld and he found you a great car with a great deal. Thank you for writing this review, and your recommendation means the world to us. -Victoria Roth: Customer Relations Manager.

December 19, 2016

Old Car First Time at Dealership It was a pleasant surprise to receive such courteous care. My 1993 SE300 with 60,000 miles was provided a complete inspection. I was very detailed. More

by DWITT49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Dec 28, 2016 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to write this review and share your experience with us! We are so pleased to see that Wayne took great care of you on your first visit here. He really makes the process of servicing your car an easy and hassle free one. He also always keeps his clients informed. We look forward to seeing you next year to get your quoted service done. -Victoria Roth: Customer Relations Manager.

December 18, 2016

Bought a band new 2017 GLC 4-Matic This dealer was extremely helpful when purchasing my new vehical. Came in Looking to buy my mom a brand new car for her birthday. Alex recommended an More

by OsamaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Aldarwish
Dec 28, 2016 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to share your experience! I am so happy to see that Alex took such great care of your and that we were able to find the perfect vehicle for your mom. I hope she was very surprised with the new car and that she is enjoying it immensely. Congratulations on the car and we look forward t you visiting us again. -Victoria Roth: Customer Relations Manager.

December 15, 2016

RV Service Everyone were very helpful. Greg Burnett did what needed to get done. I would recommend this dealership to anyone. Thanks to everyone whom I can conta More

by JANDJKOENCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Dec 20, 2016 -

Mercedes-Benz of Rocklin responded

Thank you for sharing your experience with us! Greg is wonderful and we are so lucky to have him to service all of our sprinter and RV clients. Thank you for trusting us with your RV and we look forward to seeing you again for all of your servicing needs. -Victoria Roth: Customer Relations Manager.

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