Mercedes-Benz of Rocklin

A pleasure. Nice group of people to work with. I will continue to have my car serviced there. They know my car and make sure to head off any problems before they Nice group of people to work with. I will continue to have my car serviced there. They know my car and make sure to head off any problems before they occur. More

Wonderful experience Had a great and an awesome customer services from James.he was really helpful and provided us an excellent service..will recommend to all my friends a Had a great and an awesome customer services from James.he was really helpful and provided us an excellent service..will recommend to all my friends and family 😊 More

Amazing dealership We had great experience with MB of Rocklin.We bought 2 nd car GLS 450 which is amazing.We like this dealership.Service amazing.Special Thanks to sales We had great experience with MB of Rocklin.We bought 2 nd car GLS 450 which is amazing.We like this dealership.Service amazing.Special Thanks to salesperson Mike S.He was great.He was kind and help us with everything.Thanks to this dealership))))Happy holidays)))) More

Amazing experience. What a great dealership, everyone was so friendly and there were no high pressure sales tactics going on. My experience from start to finish was exce What a great dealership, everyone was so friendly and there were no high pressure sales tactics going on. My experience from start to finish was excellent. More

Tom and Andrew did terrific . We bought two new cars dealt with Tom and Andrew and it was a really nice experience. I would recommend Rockland Mercedes for anyone considering bu . We bought two new cars dealt with Tom and Andrew and it was a really nice experience. I would recommend Rockland Mercedes for anyone considering buying a car. Larry More

Always great service!!!!!!!!! From the moment I drive up until the moment I leave I'm always treated as the "customer comes first". It starts with a hello from someone out on the From the moment I drive up until the moment I leave I'm always treated as the "customer comes first". It starts with a hello from someone out on the parking area to Wayne Schmid (Service Advisor) being professional and consultative in diagnosing the problem and getting me in and out of service quickly. And......I'm always greeted by Cindy who remembers my name and makes me a great coffee if I have to wait for my car. Let's not forget the mechanics that work on my car either. I've been in the garage with them and they've always been helpful in taking their time showing me why and what I need for the car. In summary Wayne is extremely professional while the mechanics know their stuff. I could go to other non Mercedes shops for my repairs and service but coming to Mercedes Rocklin I know they're the best and the job gets done correctly. More

annual service The service team was right on time, and efficiently did the work for my annual service. Carolyn is excellent to work with and the entire service team The service team was right on time, and efficiently did the work for my annual service. Carolyn is excellent to work with and the entire service team is professional and courteous. The waiting area is always clean and an inviting place to wait while the car is being serviced. I've just one issue since I've had the car back, the parking break seems to stick to the point I feel I might break it when I try to release it. More

I paid $240 for a duplicate "smart key" that often fails. My original key still works perfectly. The duplicate often fails to start the car and failed 3 times in a row when I drove into the MBZ service Dept. My original key still works perfectly. The duplicate often fails to start the car and failed 3 times in a row when I drove into the MBZ service Dept. Nevertheless, they spent four hours "proving" it wasn't the fault of the new key. I still have the same problem -- which I am documenting -- and I plan to demand a new key that works every time. More

Quality service My service rep wayne is the reason i trust MB Rocklin. All repairs were completed and my vehicle was returned clean and ivwas kept informed through ou My service rep wayne is the reason i trust MB Rocklin. All repairs were completed and my vehicle was returned clean and ivwas kept informed through out the repaie process. More