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Mercedes-Benz of Rocklin
Rocklin, CA
2,998 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,998 reviews
December 02, 2016
First Class From the moment I drive onto the lot I get the sense of order and competence. I am from Austria originally and my father was in the car business. I a From the moment I drive onto the lot I get the sense of order and competence. I am from Austria originally and my father was in the car business. I appreciate the cleanliness of the place and the professionalism displayed throughout Mercedes-Benz of Rocklin. Although I live in Chico I do not mind making the drive. More
by Austrian
Verified CustomerEmployees Worked With
Greg Burnett
December 02, 2016
Always spot on I have found the people who work at Mercedes-Benz of Rocklin to be professional and courteous. The waiting room is excellent and the free coffee and w I have found the people who work at Mercedes-Benz of Rocklin to be professional and courteous. The waiting room is excellent and the free coffee and wifi are appreciated. The loaners are always clean and beautiful. All around great service. More
by LILLIS.CHRIS
Employees Worked With
Greg Burnett
November 30, 2016
Tire replacement and annual maintenance Our advisor Wayne and his team always provide professional service and offer special attention to our needs. That is the main reason we always servic Our advisor Wayne and his team always provide professional service and offer special attention to our needs. That is the main reason we always service our vehicle at the Rocklin service department and we are extremely happy with the result each time we receive service there. We understand that we have many options when it comes to choosing the dealer but he definitely earned our trust and respect. More
by YS.HYON
Employees Worked With
Wayne Schmid
November 30, 2016
No pressure no problems Great customer service and knowledge of their product. It was a 3 day process but ultimately I felt like I made the right decision. There was no press Great customer service and knowledge of their product. It was a 3 day process but ultimately I felt like I made the right decision. There was no pressure and genuinely felt they had my best interests at heart. I love my new MB! More
by The best or nothing
Employees Worked With
Chad Wesling, John Nishita, Ray Lenci
November 29, 2016
Great experience with James Reemts I had a great experience with James Reemts, but once we were handed over to the management and sales team to go over paperwork or getting a few items I had a great experience with James Reemts, but once we were handed over to the management and sales team to go over paperwork or getting a few items fixed prior to driving off the lot was a cluster. I was told that my rental car was to be ready at pick up but when I showed up everyone seemed to be confused on what car and it was not ready. I was also told that I'd get a nice little treat for the purchase of the vehicle such as a coffee mug and a few other goodies which were never delivered. So over all, great experience with James not a good experience everything after. More
by Veronika Kuzyanov
Employees Worked With
James Reemts
November 26, 2016
I always feel welcomed My visits recently was for service & I absolutely appreciate how friendly and professional the entire team of employees are. I had the pleasure to hav My visits recently was for service & I absolutely appreciate how friendly and professional the entire team of employees are. I had the pleasure to have a new 2017 c300 sport loaner vehicle for the weekend and I loved it so much I went back a few short weeks later and leased the same year & model vehicle. It was easy and took less than one hour to complete paperwork and drive off in my new car. I highly recommend if your looking for a new Mercedes Benz go visit Demi & Jeremy today. More
by TAMI.SANER
Employees Worked With
Demi, Carolyn Jackson, Jeremy Drebin
November 25, 2016
Very impressed with your dealership. My daughter brought a 2014 glk 350 from Carmax, but decided to have your dealership do a check on the SUV for a inspection. I was treated very by ever My daughter brought a 2014 glk 350 from Carmax, but decided to have your dealership do a check on the SUV for a inspection. I was treated very by everybody in the dealership and given a ride home to Madui park in Roseville and also picked up too. My wife and I have been looking for a compact SUV, but had not even considered a Mercedes. We brought drove my daughters and loved it. We drove to El Dorado hills Mercedes to look at a vehicle on there lot but it was already sold. The salesman Greg found us a another one that had just come in the night before with even more packages that was being certified. We brought that glk 350 and will bring it to your dealership for service and any other problems. Thank you Glen Goorabian More
by ALL5150
Employees Worked With
Mike Moreno
November 24, 2016
Great customer service ! Purchasing a new vehicle could not have been easier ! Great professional ,and excellent customer service - everybody I have ever come in contact with Purchasing a new vehicle could not have been easier ! Great professional ,and excellent customer service - everybody I have ever come in contact with have been friendly and professional Not pushy and just plain helpful - outstanding from any other purchasing experience from the moment you walk in the door - would definilty look at this dealership first for my next purchase More
by edenk9
Employees Worked With
Everybody I came in contact with polite and friendly , Alex Sepulveda
November 23, 2016
very easy and not at all sleazy The dealership is definitely upscale. The sales/finance crew treated me with 100% attention even though I was buying a used non-mercedes vehicle. The dealership is definitely upscale. The sales/finance crew treated me with 100% attention even though I was buying a used non-mercedes vehicle. very easy sale, very easy completion. Everyone was friendly. More
by lisalynnsmith
Employees Worked With
Thomas Emerson
November 23, 2016
Maintenance My GL450 was out of factory warranty but is within the certified pre-owned warranty. The driver's seat was showing signs of tear. Greg took care of th My GL450 was out of factory warranty but is within the certified pre-owned warranty. The driver's seat was showing signs of tear. Greg took care of this for me even though the item was not in the warranty. As always, they go above and beyond to satisfy clients concerns. More
by KAMSKY900
Employees Worked With
Greg Burnett
