Mercedes-Benz of Rocklin

Nothing gets fixed I’ve been in and out every week since I bought the car! My car still has all the problems that I been taking it in for. Very disappointed! I don’t kno I’ve been in and out every week since I bought the car! My car still has all the problems that I been taking it in for. Very disappointed! I don’t know what’s going on that nothing is getting fixed?! I need help! John was very nice to work with. More

wheel swap, wrap fix John was my service rep and he was great, took great care of me on the way in and out. Alex is my sales rep and he greeted me and took care of me as John was my service rep and he was great, took great care of me on the way in and out. Alex is my sales rep and he greeted me and took care of me as well. More

Amazing service Eric was great and amazing! He is very professional and polite! Updates were provided on a regular basic! Communication was great! Thank you Eric fo Eric was great and amazing! He is very professional and polite! Updates were provided on a regular basic! Communication was great! Thank you Eric for all your help! More

Great service Brought my new car in for a defect in window weather stripping. Was really pleased to be given a loan vehicle to use. Thanks for the great service! Brought my new car in for a defect in window weather stripping. Was really pleased to be given a loan vehicle to use. Thanks for the great service! More

Excellent as usual. Mercedes-Benz of Rocklin, very professional on all levels from sales to service. Regular service visits are always easy. Eric has a good knowledge o Mercedes-Benz of Rocklin, very professional on all levels from sales to service. Regular service visits are always easy. Eric has a good knowledge of my car. Never have I been disappointed in the quality of service or repairs. More

Wonderful! Best service I have ever had at any dealership, fast efficient very friendly kept me updated on what they were going to do and the car was ready when Best service I have ever had at any dealership, fast efficient very friendly kept me updated on what they were going to do and the car was ready when promised -Brandon Stevens is wonderful made me feel like everything I told him would be taken care of and it was. Car was ready all washed and waiting for me when I arrived to pick it up More

What's not to love? I've only had excellent service and pleasant interaction with people at this service center. I'm so glad I live nearby! The staff consider it their du I've only had excellent service and pleasant interaction with people at this service center. I'm so glad I live nearby! The staff consider it their duty and pleasure to take care of you, their customer, and your car. I've never had such an experience with an auto dealership before! More

Routine maintenance Everything went fine. I was In and out in the time promised. Car was clean when returned. Nice area to wait. Total cost exactly as estimated. Everything went fine. I was In and out in the time promised. Car was clean when returned. Nice area to wait. Total cost exactly as estimated. More

recall Brandon my service manager was very accommodating and receptive to my needs and request. the shuttle service at that time was very corteous and on tim Brandon my service manager was very accommodating and receptive to my needs and request. the shuttle service at that time was very corteous and on time with my schedule More

Window tinting I only waited a few minutes for John. My loaner was ready to go. My car was finished in the promised time frame; clean and ready to take home. I only waited a few minutes for John. My loaner was ready to go. My car was finished in the promised time frame; clean and ready to take home. More